Housing Area Manager

Karbon Homes; Stanley; Hybride; GBP 53 000 - 65 000; Plein temps

Avantages offerts par ce poste

26 days annual leave (rising to 31)

Birthday leave

Health cash plan

Flexible benefits pot

Funding for qualifications

Résumé du poste

Karbon Homes is seeking a Housing Area Manager to lead and inspire our housing teams, delivering high-quality services across tenancy, void, allocation and estate management.

You will drive innovation, embed cultural and structural change, and ensure our services meet the highest customer experience standards. This role requires leadership, collaboration, and a commitment to delivering housing strategies with real impact.

Qualifications

• Experienced housing professional with a proven track record in managing complex housing services.
• Strong leadership, strategic thinking and the ability to coach and motivate teams.
• Knowledge of housing legislation, tenancy enforcement and compliance.
• Ability to manage budgets and performance targets.

Responsabilités

• Lead and inspire housing teams to deliver high-quality services across tenancy, void, allocation and estate management.
• Drive innovation, embed cultural and structural change.
• Ensure services meet high standards of customer experience.
• Lead housing strategies to deliver real impact.

Connaissances

Leadership

Strategic thinking

Budget management

Stakeholder engagement

Formation

Professional housing qualification

Description du poste

We’re looking for a passionate and skilled individual to join us as a

Housing Area Manager

in our

Housing Team

. This is a fantastic opportunity to be part of a team that’s making a real difference in people’s lives.

About The Role

As Housing Area Manager, you’ll lead and inspire our housing teams to deliver high-quality services across tenancy, void, allocation, and estate management. You’ll drive innovation, embed cultural and structural change, and ensure our services meet the highest standards of customer experience. This role is about leadership, collaboration, and making sure our housing strategies deliver real impact.

This role is subject to the requirements of the Conduct and Competency Standard and requires an appropriate professional qualification, or a willingness to work towards one.

Existing qualifications will be assessed to ensure they meet the required level and cover the knowledge areas relevant to the role.

Where an existing qualification doesn’t fully meet the required standard, the successful candidate will be required to complete either top-up modules or a full qualification, as appropriate, to meet the qualification requirements of the role.

Training and support would be provided following successful completion of probation and Karbon Homes may fund the qualification or top-up training. Where funding is provided, repayment may be required if you choose to leave Karbon during the qualification or within two years of completion

About You

You’re an experienced housing professional with a proven track record in managing complex housing services. You’ll bring strong leadership skills, strategic thinking, and the ability to coach and motivate teams. You’re resilient, collaborative, and committed to delivering customer-focused solutions. Knowledge of housing legislation, tenancy enforcement, and compliance is essential, along with the ability to manage budgets and performance targets.

Working With us

You’ll be part of our Housing Team, led by

Joe Robson Head of Housing

. If you’d like to know more about the role, feel free to reach out to Joe Robson at

or on 0191 223 8656.

Salary is £58,664 per annum plus a Karbon car payment of £2,405 per annum

Location: Gosforth or Stanley with some home working.

Regular travel will be required

37 hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)
• Birthday leave
• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events

Key dates

Closing date for applications

Monday 02 November 2026

Interview date

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.