Housing Admin Coordinator — Voids & Repairs

Mears Group; Peterborough; In loco; GBP 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension contributions

25 days annual leave + bank holidays

Employee Assistance Programme

Cycle to Work Scheme

Life Assurance

Descrizione del lavoro

Mears Group in Peterborough is seeking a motivated Administrator to provide day-to-day support across Voids, Repairs and Planned Works. You will manage timesheets, keep accurate records and support operational teams to ensure smooth workflows.

The role requires strong organisational and communication skills, with experience in MS Office. The company offers a comprehensive benefits package and a commitment to employee development.

Competenze

• Previous experience in an administration or similar support role
• Strong attention to detail with experience maintaining accurate records and processing timesheets
• Good organisational skills with the ability to manage multiple tasks and priorities
• Confident using Microsoft Office, including Excel, Outlook and Word
• Good written and verbal communication skills
• Comfortable liaising with operatives, supervisors, residents and other stakeholders
• Ability to work effectively in a busy, fast-paced environment
• Experience within social housing, repairs, maintenance, voids or planned works would be advantageous
• A proactive and flexible approach, with the ability to work independently and as part of a team

Mansioni

• Process and maintain operative timesheets, ensuring information is accurate and submitted within required timescales
• Check timesheet information and resolve any missing or incorrect details with operatives and supervisors
• Provide general administrative support across Voids, Repairs and Planned Works
• Maintain accurate records, spreadsheets, databases and internal systems
• Support supervisors and operational teams with day-to-day administration and paperwork
• Assist with updating job information, work orders and completion details
• Support the coordination and monitoring of ongoing works, ensuring records are kept up to date
• Process and file relevant documentation relating to completed and ongoing works
• Respond to telephone and email queries from colleagues, residents and other stakeholders
• Liaise with operatives and supervisors to obtain outstanding information and documentation
• Assist with raising orders and processing invoices where required
• Support the preparation of reports and other operational information
• Maintain organised electronic and paper filing systems in line with company procedures
• Provide additional administrative support to the wider contract team during busy periods

Conoscenze

Administration experience

Attention to detail

Organisational skills

Microsoft Office (Excel/Outlook/Word)

Communication skills

Stakeholder liaison

Ability to work in busy environment

Social housing experience (advantage)

Proactive and flexible

Descrizione del lavoro

Mears Group in Peterborough is seeking a motivated Administrator to provide day-to-day support across Voids, Repairs and Planned Works. You will manage timesheets, keep accurate records and support operational teams to ensure smooth workflows.

The role requires strong organisational and communication skills, with experience in MS Office. The company offers a comprehensive benefits package and a commitment to employee development.