Housekeeping Supervisor - Part time (24 hours)

Delta Hotels; York and North Yorkshire; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Discounted room rates

Discount on food & beverage

Leisure Club access

Staff parking

Learning & Development opportunities

Employee Assistance Programme

Job summary

Delta Hotels by Marriott York is seeking a Housekeeping standards inspector to ensure quality in guest rooms and public areas. You will coordinate with Housekeeping, Engineering, Front Office, and Laundry to resolve discrepancies and communicate room changes to shifts.

You will assist management with hiring, training, scheduling, and coaching of staff, while upholding safety policies and confidentiality. The role includes completing required paperwork and maintaining service levels for guests.

Qualifications

• Ability to inspect guest rooms and public areas to quality standards.
• Strong communication with multiple departments and guests.
• Ability to follow safety policies and maintain confidentiality.

Responsibilities

• Inspect guest rooms, public areas, and facilities after cleaning to ensure standards.
• Coordinate with Housekeeping, Engineering, Front Office, and Laundry.
• Assist management with hiring, training, scheduling, and coaching.
• Document issues with discrepant rooms and communicate changes to shifts.
• Complete required paperwork and maintain records.

Skills

Inspection skills

Communication

Team collaboration

Job description

Position Summary:

Inspect guest rooms, public areas, pool, etc. after beingcleaned by Room attendants to ensure quality standards. Run sold roomreports, verify room status, determine discrepant rooms, prioritize roomcleaning, and update status of departing guest rooms. Assist Housekeepingmanagement in managing daily activities. Act as a liaison to coordinate theefforts of Housekeeping, Engineering, Front Office, and Laundry. Document andresolve issues with discrepant rooms with the Front Desk. Prepare, distribute,and communicate changes in room assignments. Communicate issues to next shift.Complete required paperwork.

Assist management in hiring, training, scheduling,evaluating, counselling, disciplining, and motivating and coaching employees.Follow all company and safety and security policies and procedures; report anymaintenance problems, safety hazards, accidents, or injuries; complete safetytraining and certifications. Ensure uniform and personal appearance are cleanand professional; maintain confidentiality of proprietary information; protectcompany assets. Welcome and acknowledge all guests according to companystandards; anticipate and address guests’ service needs; assist individualswith disabilities; thank guests with genuine appreciation. Speak with othersusing clear and professional language. Develop and maintain positive workingrelationships with others; listen and respond appropriately to the concerns ofother employees. Ensure adherence to quality expectations and standards.Perform other reasonable job duties as requested by Managers.

About Us:

Delta Hotels by Marriott Yorkoffers a 4 star hotel experience in a beautiful location steps away from theYork Racecourse. We have stunning guest rooms and leisure facilities as well asbanqueting spaces for hire and our Cast Iron Bar & Grill.

Benefits to joining:

• Discountedroom rates for you, as well as your friends & family worldwide!
• Discounton food & beverage at Marriott hotels worldwide.
• Freeuse of the Leisure Club facilities
• Accessto discounts, rewards, and perks with top brands
• Freemeal during shifts
• Staffparking during shifts
• Learning& Development opportunities
• EmployeeAssistance Programme
• Dedicatedbenefits website