Housekeeping Supervisor - Lead Teams & Elevate Guests

Dorchester Collection; Ascot; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary + service charge

Complimentary stays with breakfast

50% off at Dorchester Collection bars/

£1,000 Refer a friend bonus

World class development opportunities

Social events throughout the year

20 days holiday + 8 bank holidays

Free Meals on Duty

Exclusive Discount platform

Uniform provided with complimentary/l

Job summary

Dorchester Collection’s Coworth Park is seeking a Housekeeping Supervisor to lead a section of the team and uphold the highest standards of guest service. You’ll help deliver exceptional experiences across bedrooms and public areas, guided by our values of passion, personality, respect, teamwork and creativity.

You’ll be part of a renowned luxury property, with a strong development culture, staff meals, uniforms with laundry, and extensive employee benefits.

Qualifications

• Strong attention to detail and organization.
• Excellent communication with strong customer service ethos.
• Previous experience in a similar 5* hotel role.

Responsibilities

• Supervise and lead a section of the team to ensure guests receive the best experience.
• Understand all hotel services, note guest requests and help deliver them.
• Bring our values of Passion, Personality, Respect, Working Together and Creativity to life in daily practice.
• Check all bedrooms, corridors and areas within your section to ensure high cleaning standards.
• Motivate and train team members, identifying areas for improvement.

Skills

Team leadership

Attention to detail

Communication skills

Customer service

Job description

Dorchester Collection’s Coworth Park is seeking a Housekeeping Supervisor to lead a section of the team and uphold the highest standards of guest service. You’ll help deliver exceptional experiences across bedrooms and public areas, guided by our values of passion, personality, respect, teamwork and creativity.

You’ll be part of a renowned luxury property, with a strong development culture, staff meals, uniforms with laundry, and extensive employee benefits.