Housekeeping Supervisor - Coworth Park

Coworth Park; Sunningdale; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee bonus scheme

Excellent Service charge

Complimentary stays including ontbijt?

Complimentary stays includingBreakfast

50% F&B discount at selected bars and

F&B discount at Dorchester Collection

Social events and parties

Private Pension Scheme

Staff training and development

£1000 referral bonus

Wellbeing support

Job summary

Coworth Park is seeking a Housekeeping Supervisor to lead our housekeeping team and ensure outstanding guest experiences at the property in Sunningdale. The role focuses on coaching staff, maintaining standards, and delivering exceptional service to every guest.

You’ll be part of a culture that values inclusiveness and development, with access to our learning academy and a range of employee benefits such as bonus schemes, service charges, and discounts across Dorchester Collection hotels.

Qualifications

• Excellent communication with guests and team.
• Strong customer service ethic and attention to detail.
• English is the primary language used in the hotel.

Responsibilities

• Check, coach, and communicate clearly with the housekeeping team to meet guest needs.
• Fulfill special requests involving setup, deep cleaning, and moving furniture.

Skills

Communication skills

Customer service

English proficiency

Job description

Join us
as a Housekeeping Supervisor at Coworth Park, recently recognised as one of The
Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to
build and nurture a culture where inclusiveness is part of our DNA, reflected
in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Housekeeping Supervisor you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Housekeeping Supervisor at Coworth Park, here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities
• £1000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests:

• You will be responsible for checking, coaching, and communicating clearly with the housekeeping team. You will be aware of our guests' needs, intuitive, flexible during their day and with a keen eye for detail. All to ensure our guests receives nothing but the best experience.
• Sometimes our guests have special requests involving special set-ups, additional supplies, moving furniture, collection of supplies, deep cleaning of guest rooms and even special occasions. Most of these requests are fulfilled by our Housekeeping Supervisor

The items shared are the essence of a day in the life of a Housekeeping Supervisor, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Housekeeping Supervisor, you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at [e-mail]