Housekeeping Supervisor

Dorchester Collection; Ascot; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive salary + service charge

Complimentary stays with breakfast

50% off at Dorchester Collection bars/

£1,000 Refer a friend bonus

World class development opportunities

Social events throughout the year

20 days holiday + 8 bank holidays

Free Meals on Duty

Exclusive Discount platform

Uniform provided with complimentary/l

Zusammenfassung

Dorchester Collection’s Coworth Park is seeking a Housekeeping Supervisor to lead a section of the team and uphold the highest standards of guest service. You’ll help deliver exceptional experiences across bedrooms and public areas, guided by our values of passion, personality, respect, teamwork and creativity.

You’ll be part of a renowned luxury property, with a strong development culture, staff meals, uniforms with laundry, and extensive employee benefits.

Qualifikationen

• Strong attention to detail and organization.
• Excellent communication with strong customer service ethos.
• Previous experience in a similar 5* hotel role.

Aufgaben

• Supervise and lead a section of the team to ensure guests receive the best experience.
• Understand all hotel services, note guest requests and help deliver them.
• Bring our values of Passion, Personality, Respect, Working Together and Creativity to life in daily practice.
• Check all bedrooms, corridors and areas within your section to ensure high cleaning standards.
• Motivate and train team members, identifying areas for improvement.

Kenntnisse

Team leadership

Attention to detail

Communication skills

Customer service

Jobbeschreibung

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Housekeeping Supervisor you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Housekeeping Supervisor at Coworth Park, here are just some of the great benefits you will receive:

• Competitive salary + service charge
• Complimentary stays with breakfast included in all Dorchester Collection hotels
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• £1,000 Refer a friend bonus scheme
• World class development opportunities
• Social events throughout the year, including our annual winter ball
• 20 days holiday + 8 bank holidays
• Free Meals on Duty
• Exclusive Access to a discount platform featuring 1000s of retailers
• Uniform provided with complimentary laundry included

What you’ll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for supervising and leading a section of the team, to ensure our guests receive nothing but the best experience
• You’ll also have an understanding of all hotel services, taking note of any guests requests and requirements, and help to deliver these
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us every day. As a Housekeeping Supervisor you’ll have the opportunity to bring these to life and continue to create our legacy
• You will check all bedrooms, corridors and areas within your section, to ensure they are cleaned to a high standard
• You will have the responsibility to motivate and train team members, identifying areas for improvement

The items shared are the essence of a day in the life of a Housekeeping Supervisor, but we’ll make sure you are provided with specifics on how to care for our hotel

What you’ll bring

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for detail and organization.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic
• You will have previous experience within a similar role, ideally 5*