Luxury Housekeeping Supervisor – Elevate Guest Rooms

Cambridge House, Auberge Collection; Greater London; Vor Ort; GBP 28.000 - 40.000; Vollzeit

Zusammenfassung

Cambridge House, Auberge Collection in Mayfair, London, seeks a Housekeeping Supervisor to lead our luxury hotel team and uphold impeccable standards as we open this historic 18th-century property redesigned for a modern, vibrant experience.

You will shape daily routines, supervise room presentation, and collaborate with Front Office and Maintenance to ensure seamless guest stays in our pre-opening phase, reflecting the unique Cambridge House character.

Qualifikationen

• Experience in housekeeping within a luxury hotel, ideally with supervisory responsibility.
• Strong understanding of room presentation, cleaning standards, linen care and amenities.
• Ability to organise daily workloads, coordinate room inspections and manage priorities in a fast-paced environment.
• Excellent communication and organisational skills, with ability to support colleagues across departments.
• Sound understanding of health and safety, COSHH and safe use of cleaning products.
• Flexibility to work evenings, weekends and bank holidays.

Aufgaben

• Oversee the daily housekeeping operation, ensuring guest rooms are presented to the highest standards of cleanliness, comfort and elegance.
• Inspect rooms with a discerning eye, paying attention to details that transform a space into an exceptional guest experience.
• Support, guide and inspire fellow team members, sharing knowledge and encouraging a culture of care and pride in our work.
• Coordinate room assignments, priorities and turnaround times with the wider House team for seamless guest arrivals and stays.
• Monitor housekeeping supplies, linen and amenities, ensuring everything is beautifully presented and well maintained.
• Liaise with Front Office and Maintenance to communicate room status updates and resolve issues promptly and discreetly.
• Champion thoughtful, personalised guest care by handling special requests with care.
• Help establish housekeeping standards and ways of working during pre-opening to reflect Cambridge House quality.

Kenntnisse

Housekeeping supervision

Luxury hotel standards

Team leadership

Communication

Jobbeschreibung

Cambridge House, Auberge Collection in Mayfair, London, seeks a Housekeeping Supervisor to lead our luxury hotel team and uphold impeccable standards as we open this historic 18th-century property redesigned for a modern, vibrant experience.

You will shape daily routines, supervise room presentation, and collaborate with Front Office and Maintenance to ensure seamless guest stays in our pre-opening phase, reflecting the unique Cambridge House character.