Housekeeping Supervisor – Guest Experience Leader

Coworth Park; Sunningdale; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee bonus scheme

Excellent Service charge

Complimentary stays including ontbijt?

Complimentary stays includingBreakfast

50% F&B discount at selected bars and

F&B discount at Dorchester Collection

Social events and parties

Private Pension Scheme

Staff training and development

£1000 referral bonus

Wellbeing support

Job summary

Coworth Park is seeking a Housekeeping Supervisor to lead our housekeeping team and ensure outstanding guest experiences at the property in Sunningdale. The role focuses on coaching staff, maintaining standards, and delivering exceptional service to every guest.

You’ll be part of a culture that values inclusiveness and development, with access to our learning academy and a range of employee benefits such as bonus schemes, service charges, and discounts across Dorchester Collection hotels.

Qualifications

• Excellent communication with guests and team.
• Strong customer service ethic and attention to detail.
• English is the primary language used in the hotel.

Responsibilities

• Check, coach, and communicate clearly with the housekeeping team to meet guest needs.
• Fulfill special requests involving setup, deep cleaning, and moving furniture.

Skills

Communication skills

Customer service

English proficiency

Job description

Coworth Park is seeking a Housekeeping Supervisor to lead our housekeeping team and ensure outstanding guest experiences at the property in Sunningdale. The role focuses on coaching staff, maintaining standards, and delivering exceptional service to every guest.

You’ll be part of a culture that values inclusiveness and development, with access to our learning academy and a range of employee benefits such as bonus schemes, service charges, and discounts across Dorchester Collection hotels.