Housekeeping Porter - Housekeeping - Knightsbridge, London

Jumeirah Carlton Tower; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking a Housekeeping Porter to ensure cleanliness and organization across various areas including guest rooms and public spaces. Candidates should possess problem-solving skills and the ability to manage tasks effectively. This role offers competitive salary along with generous employee benefits, including extra holiday for significant birthdays, life insurance, and discounts across hotel services. Ideal for high performers wanting to grow within a prestigious hospitality brand.

Benefits

Competitive salary + excellent service charge

Extra holiday for significant birthdays

Life insurance

Discounts on F&B and spa treatments

Dry cleaning of uniform

Meals on duty

Wellness benefits

Taxi service after hours

Ongoing training and development

Cycle scheme

Responsibilities

• Ensure cleanliness and organization of assigned areas, including guest rooms and public spaces.
• Collect and dispose of trash and recycling from various areas.
• Transport clean and soiled linens between laundry facilities.
• Restock housekeeping carts with necessary supplies.
• Respond promptly to guest requests and deliver items.
• Maintain and clean housekeeping equipment.

Skills

Problem solving

Leadership and team management

Customer facing

Project management

Job description

About Jumeirah & the Hotel

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 2006, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani.

About the Job

An opportunity has arisen for a Housekeeping Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role:

• Ensure cleanliness and organization of assigned areas, including guest rooms, corridors, public spaces, and back‑of‑house areas.
• Collect and dispose of trash and recycling from guest rooms, public areas, and back‑of‑house spaces.
• Transport clean and soiled linens between laundry facilities and housekeeping areas, ensuring timely delivery and removal.
• Restock housekeeping carts and storage areas with necessary supplies such as toiletries, cleaning products, and guest amenities.
• Respond promptly to guest requests and deliver items such as extra towels, pillows, or toiletries to guest rooms.
• Maintain and clean housekeeping equipment and tools, ensuring they are in good working condition and report any malfunctions to supervisors.

About You

Problem solving • Leadership and team management skills • Customer facing • Project management skills

About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate herself/himself with one of the most luxurious brands in the hospitality industry. This includes …

• Competitive salary + excellent service charge
• Extra holiday for significant birthdays (21, 30, 40, etc.)
• Life insurance
• Jumeirah perks website access – discount F&B and spa treatment discount
• Lieu day if you work on bank holidays
• Dry cleaning of uniform or business attire
• Meals on duty
• Employee assistance programs
• Wellness benefits – chiropodist, flu jabs, and more!
• Taxi service after hours
• Social events & recognitions programs
• Ongoing training & development
• Wedding / baby gift
• Cycle scheme
• Internal transfer scheme
• Eye test and discount for VDU users
• Dental cash back plan
• External transfer scheme
• 3 months’ service: company sick pay, travel card, season ticket, loan, live your guest life
• 6 months’ service: Jumeirah discounts – stays in other hotels, cycle scheme
• 1 year’ service: external transfer scheme
• 2 years’ service: group pension plan with enhanced contributions, income protection scheme