Housekeeping Attendant

Interstate Hotels & Resorts, Inc.; Birmingham; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hotel chain in Birmingham is seeking a Housekeeping Attendant to ensure guests have a comfortable stay through exceptional cleanliness and service. You will manage time effectively to clean rooms and maintain attention to detail while following health regulations. The role provides a starting salary above the national minimum wage, industry-leading training, flexible working opportunities, and generous company benefits.

Benefits

Hotel discounts portfolio wide

Flexible working opportunities

Minimum of 30 days holiday

Paid breaks

Live-in accommodation available

Qualifications

• Ability to manage time effectively to clean rooms within the allotted timeframe.
• Keen eye for detail to maintain cleanliness in guest rooms and common areas.
• Effective communication with hotel staff and guests.

Responsibilities

• Clean guest bedrooms and bathrooms and ensure amenities are replenished.
• Comply with regulations relating to Health & Safety and customer service.
• Maintain hotel reputation for excellent customer service.

Skills

Attention to detail

Time management skills

Communication skills

Job description

As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure linen is laundered and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

• Attention to detail: it's essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
• Time management skills: in this busy role, must be able to manage their time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other, At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'.

Hilton Garden Inn Birmingham Airport Concorde Road, Birmingham, West Midlands, B26 3RY, Hilton Garden Inn Birmingham Airport UK has a restaurant, fitness centre, a bar and shared lounge in Bickenhill. Located around 4 km from NEC Birmingham, the hotel with free WiFi is also 3.9 km away from Genting Arena. The accommodation features a 24-hour front desk, room service and luggage storage for guests. At the hotel, each room is equipped with a desk. All rooms are also fitted with air conditioning and a private bathroom. Guests can enjoy a buffet or a Full English/Irish breakfast. Food is served all day in the restaurant. Hilton Garden Inn Birmingham Airport UK provides a business centre and guests can check the newspapers or use the fax machine and photocopier at the hotel.

Benefits

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programmeUncapped incentives to reward you for your contributions
• Flexible working opportunities
• Company sick pay - Giving you piece of mind when you need it the most
• Minimum of 30 days holiday
• Staff meals on duty
• Paid breaks
• Starting salary above national minimum wage
• Live-in accommodation available
• Access to hotel gym facilities
• Career and lifestyle breaks - Allowing you to take time off for key life events.
• Free staff parking