Housekeeper

The Inn Collection Group; York and North Yorkshire; In loco; GBP 21.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Birthday paid holiday

Lead-Inn development program

Paid breaks

50% off food at inns

£1 stays Jan–Mar

1/3 off room bookings year-round

£50 on same-day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Programme

Give-inn back scheme

Award-winning team recognition

Descrizione del lavoro

The Inn Collection Group is seeking a reliable Housekeeper to join its team at a historic inn in the North of England. You will clean rooms to high standards, maintain public areas, and report maintenance issues promptly, contributing to a welcoming guest experience.

As part of a supportive housekeeping team, you’ll follow safety guidelines, manage linen and room supplies, and help create comfortable spaces that guests remember. Training and career development opportunities are available.

Competenze

• Duties include cleaning rooms to high standards.
• Maintain cleanliness of public areas and report maintenance issues.
• Manage linen, towels and room supplies.
• Follow safety guidelines and ensure guest comfort.

Mansioni

• Clean rooms to high standards.
• Keep public areas welcoming and tidy.
• Report any maintenance issues promptly.
• Stock and manage linen and room supplies.
• Work with the housekeeping team to ensure guest satisfaction.

Conoscenze

Attention to detail

Calm under pressure

Team player

Reliability

Descrizione del lavoro

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you'll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You'll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you'll fit right inn… This role gives Victorija the flexibility to balance her family commitments. Watch Victorija's video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn
What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Black Swan has been a beacon of warmth and hospitality for centuries, offering travellers a timeless retreat in the heart of Helmsley. Originally a vital stop for weary stagecoach passengers journeying between Leeds and York, this historic inn traces its roots back to the 15th century. Its unique charm lies in its architectural tapestry-an Elizabethan building at one end, a Tudor structure at the other, and a Georgian house in between-creating a wonderfully higgledy-piggledy gem brimming with character. You'll Fit Right Inn At The Inn Collection Group, we are pubs with rooms-not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.