Hotel Receptionist - Weekend Shifts & Flexible Hours

Cornwall Staff Agency Limited; East Devon; On-site; GBP 12,000 - 18,000; Full time

Job summary

East Devon hotel is seeking a friendly hotel receptionist to join their team. Training will be provided, so previous reception experience is beneficial but not essential. You will manage bookings, answer calls, respond to emails, and pass information to relevant departments.

You will also help maintain a welcoming, tidy reception area and support other hotel operations as needed. The role requires a positive attitude and good communication skills, with a professional appearance.

Qualifications

• GCSE Maths and English at Grade 4 or equivalent.
• Experience in hotel reception is beneficial but not essential.
• Willingness to learn and follow training.
• Strong communication and customer service focus.

Responsibilities

• Manage hotel bookings accurately and efficiently.
• Answer incoming and outgoing calls in a friendly manner.
• Respond to emails and pass information to relevant departments.
• Carry out general administrative duties, including hotel banking.
• Provide a welcoming and professional service to guests.
• Maintain a clean, tidy reception area and ensure equipment works.
• Follow health and safety and hotel policies.
• Work with other departments for smooth day-to-day operations.
• Undertake additional duties as required.

Skills

Positive attitude

Excellent communication

Customer service

Organisational skills

Attention to detail

Team player

Professional appearance

Flexibility

Education

GCSE Maths and English (Grade 4+)

Tools

Hotel booking systems

Computer literacy

Job description

East Devon hotel is seeking a friendly hotel receptionist to join their team. Training will be provided, so previous reception experience is beneficial but not essential. You will manage bookings, answer calls, respond to emails, and pass information to relevant departments.

You will also help maintain a welcoming, tidy reception area and support other hotel operations as needed. The role requires a positive attitude and good communication skills, with a professional appearance.