Hotel Receptionist

New Forest Hotels; Greater London; On-site; GBP 20,000 - 28,000; Part time

Job summary

An established industry player is seeking a friendly and reliable Part-Time Receptionist to join their front-of-house team in the picturesque New Forest. This role offers a fantastic opportunity to work in a beautiful environment while providing excellent service to guests. The ideal candidate will be process-driven, with strong organisational skills and a calm demeanor under pressure. Flexibility in working days and times is essential, as you will be working 24 hours per week across three shifts. If you're passionate about hospitality and enjoy working with people, this position is perfect for you.

Qualifications

• Strong organisational and administrative skills are essential.
• Must have previous hospitality experience and be a confident communicator.

Responsibilities

• Welcoming guests and managing check-ins and check-outs.
• Handling guest enquiries and resolving issues promptly.

Skills

Organisational Skills

Communication Skills

Attention to Detail

Problem-Solving

Tools

Rezlynx

Job description

Join to apply for the Hotel Receptionist role at New Forest Hotels.

This range is provided by New Forest Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Part-Time Hotel Receptionist (24 Hours per Week)

Location: In the heart of the beautiful New Forest

Shifts: 3 per week (Flexible availability required)

We are looking for a friendly and reliable Part-Time Receptionist to join our front-of-house team. Based in the heart of the stunning New Forest, this is a great opportunity to work in a scenic and welcoming environment. You will work 24 hours per week across 3 shifts, and must be flexible with working days and times.

Key Responsibilities:

• Welcoming guests, managing check-ins and check-outs
• Answering and directing telephone calls professionally
• Allocating rooms and processing bookings
• Liaising with housekeeping and Food & Beverage teams to ensure smooth operations
• Handling guest enquiries and resolving issues promptly
• Maintaining accurate records and following internal processes

Requirements:

• Must have own transport (due to location and shift patterns)
• Strong organisational and administrative skills
• Process-driven with excellent attention to detail
• A confident communicator who can remain calm under pressure
• Previous experience with hotel booking systems (Rezlynx preferred, but training can be provided)
• Previous hospitality experience is desirable

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Restaurants