Hotel Receptionist Moxy London Heathrow

Hotel Co; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking hotel brand for a Receptionist who is friendly, passionate, and energetic. Join a dynamic team where you will be at the forefront of guest interactions, delivering exceptional service and creating memorable experiences. This role offers a chance to showcase your unique personality while working collaboratively with colleagues. With comprehensive training and development opportunities, along with attractive perks like discounted stays and a health cash plan, this position not only enhances your career but also enriches your personal life. If you thrive in a vibrant environment and love making guests feel welcome, this is the perfect role for you.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Twenty eight holidays annually

Qualifications

• Experience in the service industry is essential.
• Knowledge of hotel systems and food safety laws is preferred.

Responsibilities

• Delivering first-class customer service and managing check-ins/outs.
• Ensuring food safety and cleanliness in all areas.

Skills

Customer Service

Teamwork

Communication

Tools

Opera

Micros

Job description

We are looking for a friendly, passionate and energetic Receptionist to join the team at the Moxy.

As Receptionist you’ll be on the front line, delivering a first-class service.

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.

What we will offer you:

• Training and development opportunities
• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Twenty eight holidays (annually increasing to max thirty three holidays)

Your Responsibilities:

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely
• Supporting other Crew Members and follow direction from Crew Leaders
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program

Useful Experience:

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry