Hotel Outlet Operations Lead: Breakfast & Dining

Millennium Hotel And Resorts Uk; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Social events

Training and development

Health plan

Pension scheme

Salary reviews

Season ticket loan

Volunteer days

Complimentary meals

Holiday scheme

Discounts

Life assurance

Refer a friend

Job summary

The Millennium Gloucester Hotel London Kensington is seeking an Assistant Outlet Manager to help run the hotel's restaurants and bar, ensuring guests receive top service and smooth operation across breakfast and other outlets.

You will work with the kitchen and front of house, plan rotas, supervise staff, and manage guest accounts to maximise satisfaction and revenue, while supporting the Cost Controller and delivering cost-efficient service.

Qualifications

• Flexible and able to work according to hotel demand.
• Able to organise other outlets when required.
• Knowledge of ala carte and buffet menus; training staff and planning rotas.

Responsibilities

• Coordinate with the chef on covers and special breakfast arrangements.
• Plan use of areas for Breakfast when SW7 covers peak times.
• Requisition equipment, staffing and supervision for breakfast areas.
• Post charges to guest accounts and maximise sales while controlling costs.
• Maintain equipment stocks and advise Cost Controller when more is needed.
• Design rotas to ensure efficiency and minimise waste.

Skills

Flexibility

Outlets organisation

Menu knowledge

Guest communication

Job description

The Millennium Gloucester Hotel London Kensington is seeking an Assistant Outlet Manager to help run the hotel's restaurants and bar, ensuring guests receive top service and smooth operation across breakfast and other outlets.

You will work with the kitchen and front of house, plan rotas, supervise staff, and manage guest accounts to maximise satisfaction and revenue, while supporting the Cost Controller and delivering cost-efficient service.