Assistant Outlet Manager

Millennium Hotels UK/EU - Careers; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Social Events

Training and development

Cash Health Plan cover option

Pension Salary Sacrifice Scheme

Career development and salary reviews

Interest free Season Ticket Loan

Volunteer Days per year

Complimentary meals

Length of Service holiday

My Millennium discounts

Discount on Accommodation worldwide

Life Assurance

Recommend a Friend Scheme

Job summary

Millennium Hotel and Conference Centre Gloucester London is seeking an Assistant Outlet Manager to help run the Restaurants and Bar and ensure guests receive the best possible service.

Based at the Millennium Gloucester Hotel London Kensington, you will coordinate breakfast areas, plan staffing, post charges, and lead the team to a high standard of guest care and sales.

Join a property with multiple dining options and a commitment to training, development, and memorable experiences for guests.

Qualifications

• Ability to be flexible and work according to hotel demand.
• Capacity to organise other outlets when required.
• Knowledge of menu products (à la carte and buffet) and preparing weekly rotas and staff training.
• Strong communication with guests to meet expectations and lead the team.

Responsibilities

• Communication with the chef concerning covers and any special arrangements at peak times and locations.
• Planning the use of other areas for Breakfast when covers exceed the number judged the maximum possible in the SW7 restaurant.
• The requisitioning of equipment, staffing and supervision for other breakfast areas.
• The correct posting of charges to guest accounts, or control of inclusive breakfast covers, to maximise sales and minimise food cost.
• To ensure stocks of equipment are kept up to par and to advise the Cost Controller if more is required.
• To ensure that the rotas are designed to ensure efficiency and minimise waste as much as possible.

Skills

Flexibility

Staff supervision

Guest communication

Team leadership

Job description

Millennium Hotel and Conference Centre Gloucester London is seeking a Assistant Outlet Manager this role includes to assist in the smooth running of the Restaurants and Bar to ensure that guests are given the best possible service.
About The Hotel
The Millennium Gloucester Hotel London Kensington is an impressive 4-star deluxe hotel in the heart of charming Kensington and a minutes' walk to Gloucester Road Underground station, allowing convenient access around London.
The hotel boasts 610 spacious guest rooms and Guests will be spoilt for choice with the array of dining facilities available, including the hugely popular Humphrey's Café & Bar, South West 7 and the Bombay Brasserie.
The hotel is also home to the Millennium Conference Centre which is the perfect place to host your event, with a variety of flexible meeting spaces, including 26 versatile function rooms covering a total of 1,600m2 and the capacity to accommodate up to 600 delegates. The impressive conservatory can cater for up to 300 guests and features palm trees, a piano, exclusive bar area and dance floor.
About The Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections; Leng's Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
Requirements
Assistant Outlet Manager Key Responsibilities will include:

• Communication with the chef concerning covers and any special arrangements at peak times and locations
• Planning the use of other areas for Breakfast when covers exceed the number judged the maximum possible in the SW7 restaurant
• The requisitioning of equipment, staffing and supervision for other breakfast areas
• The correct posting of charges to guest accounts, or control of inclusive breakfast covers, to maximise sales and minimise food cost
• To ensure stocks of equipment are kept up to par and to advise the Cost Controller if more is required
• To ensure that the rotas are designed to ensure efficiency and minimise waste as much as possible.

The Experience & Qualifications for Assistant Oulet Manager:

• Ability to be flexible and work according to the hotel demand
• Capacity to organise other outlets when required
• Knowledge of products in the ala carte menu and in the buffet, preparing weekly rotas and training for all the staff
• Skill in communicating well with guests meet their expectations, lead his team, organise schedules for the outlets

Benefits
For you
We offer a benefits package including:

• Social Events, Wellbeing and Team Activities
• Training and development
• Cash Health Plan cover option available
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• My Millennium discount perks
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

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