Hotel Manager

Premier Inn; Cheltenham; On-site; GBP 29,000 - 31,000; Full time

Job summary

A leading UK hotel brand is seeking a Hotel Manager to lead the Cheltenham North West location. The successful candidate will drive guest satisfaction through strong leadership of the hotel team, ensure health and safety standards, and manage daily operations. Ideal for those with prior management experience in hospitality and a genuine passion for customer service. A competitive salary and benefits are included.

Benefits

Performance-related bonus scheme

33 days annual leave

Whitbread Privilege Card

Discounts at shops and utilities

Qualifications

• Previous management experience in hospitality or similar environment.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills.

Responsibilities

• Lead and motivate the hotel team to ensure outstanding service.
• Manage daily operations within the hotel, including bar and kitchen.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership skills

Customer service passion

Team management

Communication skills

Safety commitment

Job description

Job title

Hotel Manager – Premier Inn – Cheltenham North West

Salary £29,000 - £31,000

Intro

Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success.

As the leader of the hotel, you are responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

Location

Tewkesbury Rd, Cheltenham GL51 9SL

Why you’ll love it here

• Award‑winning induction and training
• Performance‑related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What you’ll do

• Lead and motivate our team of Front of House and Housekeeping, Back of House, Maintenance to ensure outstanding service and compliance with our brand standards.
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep the UK’s number one.
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high‑quality standards.

What you’ll need

• Previous management experience in the hospitality industry or similar environment where you led a team to success.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels.
• Commitment to safety and maintaining high standards of service.

Be a part of Premier Inn – a Great British business.

At Premier Inn, we do hotel jobs differently. Award‑winning training. All the support you need to develop… And brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they give our guests the great all‑round experience they expect from us.