Hotel Food and Beverage Assistant

Chewton Glen Hotel & Spa; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant Mayfair hotel seeks a passionate Food and Beverage Assistant. You will be instrumental in delivering exceptional service at the Clubroom and Dandy Bar, ensuring guests leave happy. This role offers a competitive salary package, opportunities for career development, and various employee benefits.

Benefits

Cashback healthcare cover scheme

Career development with recognised training providers

Generous friends and family rate

25% discount on food and beverage

Team breakfast and meals on duty

Employee recognition awards

Cycle to work scheme

Season ticket loan support

Refer a friend incentive

Seasonal gifts and team events

Qualifications

• Full of personality and charm to interact with guests.
• Confidence to explain menus and upsell dishes/drinks if necessary.
• Willingness to learn and develop in the role.

Responsibilities

• Assist in the organisation of service in the Clubroom restaurant and bar.
• Ensure guests' needs are met and provide exceptional service.
• Maintain hygiene, safety, and cleanliness standards.

Skills

Passion for hospitality

Excellent standards

Attention to detail

Communication

Multi-tasking

Job description

Expect the unexpected...

Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel.

A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces.

Our F&B Assistant will support the Clubroom and Bar Manager and assistants in the organisation and service delivery within the Clubroom, Dandy Bar and Room Service areas of the hotel.

What's in it for you as Food and Beverage Assistant

• Up to £35,000 package including Tronc
• Cashback healthcare cover scheme
• Employee Assistance Programme access
• Career development with recognised training providers
• Generous friends and family rate across Iconic Luxury Hotels
• 25% discount on all food and beverage across Iconic Luxury Hotels
• Team breakfast available as well as meals on duty
• Employee recognition awards throughout the year
• Wellbeing and engagement calendar of events
• Cycle to work scheme and safe bike store
• Season ticket loan support
• Refer a friend incentive
• Team social events
• Seasonal gifts

About you as Food and Beverage Assistant

• Passion for hospitality and Food and Beverage is the key to succeed
• Full of personality and charm to chat with our guests
• Confidence to explain menus and upsell dishes / drinks where required
• Willingness to learn
• Excellent standards and attention to detail
• Multi-tasker and proactive by nature

Aim of the Food and Beverage Assistant role

To assist the F&B Supervisors and management team in the organisation of service in the Clubroom restaurant, bar and room service if needed

Key responsibilities of the Food and Beverage Assistant role

• Go above and beyond for our guests and give them the attention that they deserve. Make it your mission to ensure that every guest leaves happy
• To ensure that all guests' wishes are met so far as is reasonably possible
• Have expert knowledge of the food and drink that we offer and create opportunities to keep yourself up to date with our latest seasonal menus to drive sales
• Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently
• Work well as part of a team and proactively seek out ways to lend a hand
• Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards
• Maintain our standards at all times, keeping our restaurant and adjoining areas clean and tidy at all times

We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.