Assistant Food and Beverage Manager

Sofitel London Gatwick; Horley; On-site; GBP 30,000 - 45,000; Full time

Job summary

Sofitel London Gatwick seeks an Assistant Food and Beverage Manager to oversee operations in a dynamic environment. This role involves leading a dedicated team, ensuring financial success, maintaining service standards, and fostering a culture of excellence. Ideal candidates will have a strong hospitality background and a passion for enhancing guest experiences.

Benefits

28 days holiday, enhanced after 5 years

Free meals on duty

Complimentary parking while on duty

Employee discounts

Employee assistance programme

Qualifications

• Strong leadership and motivational abilities.
• Full understanding of financial aspects, budgeting and profit and loss.
• Proven experience in managing, coaching, challenging, and developing teams.

Responsibilities

• Assist in managing food and beverage operations and ensure high guest satisfaction.
• Monitor service standards and financial results, initiating corrective action as needed.
• Ensure proper training and certification of Food and Beverage team.

Skills

Leadership

Organisational skills

Analytical skills

Customer service

Flexibility

Education

Hospitality Management degree

Tools

Point of sale systems

Inventory systems

Job description

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Assistant Food and Beverage Manager, Horley

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Client:

Sofitel London Gatwick

Location:

Horley, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8e287cf73699

Job Views:

15

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

About us...

Sofitel London Gatwick is the perfect blend of style and convenience. With 518 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel has gym facilities and 14 flexible conference and meeting rooms with space to accommodate up to 300 guests. It offers an exclusive walkway straight into the airport's North Terminal.

A bit about what you will do...

Assistant Food and Beverage Managers in our stylish hotel assist with managing the Food and Beverage operations, ensuring the team delivers warm, welcoming and exceptional service that consistently exceeds guests’ expectations.

• Assists the Food and Beverage Manager in all aspects of their duties.
• Lead by example and foster team dynamics to ensure the team remain focused on meeting guests’ needs and brand standards.
• Monitor the performance and service standards of the division through analysis of guest feedback and financial results, initiating corrective action as needed.
• Assist with the preparation of the annual operating budget and manage departmental budgets to ensure targets and objectives are met.
• Ensure the security of all financial transactions.
• Ensure monthly stock takes are being completed, evaluated, and appropriate action is taken.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Ensure the Food and Beverage team are properly trained, certified and equipped to effectively carry out their work.
• Address guest concerns appropriately, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction.
• Deputise in the Food and Beverage Managers’ absence.
  
  

More about you...

• Strong leadership and motivational abilities.
• Full understanding of financial aspects, budgeting and profit and loss.
• Strong analytical and organisational skills.
• Ability to use initiative in challenging situations and under pressure.
• Flexibility to adapt to changing priorities and operational needs.
• Strong attention to detail and drive to maintain high standards.
• Proven experience in managing, coaching, challenging, and developing teams.
• Approachable and positive manner with a “can do” attitude.
• A smart and professional appearance.
• Proven track record in a similar position within a 4-star hotel.
• High standard of English, both written and spoken.
• Comprehensive user of point of sale and inventory systems.
• Hospitality Management degree preferred.
• Experience of working with brand standards.

What’s in it for you…

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

Free meals on duty.

Complimentary parking is available whilst on duty.

Discounted employee friends & family rates at Arora Hotels.

Food and beverage discounts.

Christmas gifts and employee parties.

Introduce a friend scheme.

Wage stream.

Employee assistance programme .

Arora star employee recognition.

Long service recognition award.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.