Assistant Hospitality Service Manager – F&B

London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western; Croydon; On-site; GBP 24,000 - 34,000; Full time

Job summary

The London Croydon Aerodrome Hotel seeks an enthusiastic Assistant Hospitality Service Manager for its food and beverage team. The role involves creating memorable guest experiences, setting up dining areas, and maintaining high service standards. Ideal candidates will have a strong hospitality background and passion for guest engagement.

Benefits

Employee discounts on bedroom rates across our hotel portfolio.

Shopping discounts on various services.

Free meals on duty.

Cycle to work scheme.

24/7 support line.

Qualifications

• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• Ability to engage naturally with guests and create memorable experiences.
• Calm under pressure, self-motivated, and eager to learn.

Responsibilities

• Set up the restaurant and bar for service and ensure presentation standards.
• Engage with guests, take food and beverage orders, and create a welcoming atmosphere.
• Act as an ambassador for the hotel and maintain brand reputation.

Skills

Enthusiasm

Guest engagement

Attention to detail

Job description

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Assistant Hospitality Service Manager – F&B, Croydon

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Client:

London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western

Location:

Croydon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0b6b0f642da2

Job Views:

12

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Assistant Hospitality Service Manager – F&B

London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western

Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Join our hotel food and beverage team! We are dedicated to providing exceptional hospitality service and seeking enthusiastic individuals to help us deliver top-notch food and beverage experiences.

As a team member, you will be responsible for setting up the restaurant and bar for service, ensuring standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering excellent hospitality service.

We believe our people are our greatest asset. Bring your personality to the role, engage with guests, take their food and beverage orders, use upselling opportunities, and create a welcoming atmosphere. Join us in delivering unforgettable experiences!

• Employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and fitness videos
• Recipe ideas
• Advice on active and healthy living
• Wellbeing podcasts and TV
• Breathing exercises
• 24/7 support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal candidates will have contagious enthusiasm, a sincere desire to create memorable guest experiences, the ability to engage naturally, and a genuine passion for hospitality. Proven experience in a hospitality environment, preferably in hotel or restaurant operations, is preferred. Candidates should remain calm under pressure, be self-motivated, approachable, eager to learn, detail-oriented, and confident in their abilities.

Hotel

The London Croydon Aerodrome Hotel, part of the Signature Collection by Best Western, offers a convenient location, just 12 miles from central London and 15 minutes by train from East Croydon Station. It features 110 bedrooms, including family rooms, a stylish wedding venue for up to 130 guests, and five meeting rooms for up to 170 delegates. It provides great value, premium accommodation outside London, ideal for business travelers and families visiting attractions like Chessington World of Adventures or Thorpe Park.

About us

LGH Hotels Management offers exciting career opportunities in the hospitality industry. With a growing portfolio of 42 UK hotels, including brands like Crowne Plaza, Holiday Inn, and Best Western, we are committed to shaping the future of UK hospitality. Join our dynamic team and build a fulfilling career with us.