Assistant Hospitality Service Manager – F&B

LGH Hotels Management; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality employer seeks an Assistant Hospitality Service Manager for their London venue. Ideal candidates should have a passion for exceptional service and proven experience in hospitality. Enjoy the perks of employee discounts, free meals, and a supportive work environment while creating memorable guest experiences.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care benefits

Free legal & money advice

Counseling sessions

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Genuine desire to create memorable guest experiences.
• Proven hospitality experience is crucial.
• Willingness to learn and warmth in guest interactions.

Responsibilities

• Set up restaurant and bar for service.
• Act as an ambassador for the hotel.
• Engage with guests and upsell to enhance their experience.

Skills

Enthusiasm

Guest engagement

Attention to detail

Professionalism

Calmness under pressure

Education

Proven hospitality experience

Job description

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Assistant Hospitality Service Manager – F&B, London

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Client:

LGH Hotels Management

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bc710f6691c3

Job Views:

13

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Join our hotel food and beverage team! We are dedicated to providing exceptional hospitality service and seeking enthusiastic individuals to deliver top-notch food and beverage experiences.

As a team member, you will set up the restaurant and bar for service, ensuring standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering excellent hospitality.

We believe our people are our greatest asset. Bring your personality, engage with guests, take orders, upsell to enhance their experience, and create a welcoming atmosphere. Join us in delivering unforgettable hospitality experiences!

• Employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
• Eye care benefits
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips, fitness videos, recipes, and healthy living advice
• Wellbeing podcasts and TV
• Breathing exercises
• 24/7 support line
• Team reward & recognition
• Free meals on duty
• Free parking

Key qualities include contagious enthusiasm, genuine desire to create memorable guest experiences, ability to engage with others, proven hospitality experience, calmness under pressure, independence, warmth, professionalism, willingness to learn, confidence, and attention to detail.

Hotel

The London Croydon Aerodrome Hotel, part of the Signature Collection by Best Western, is conveniently located just 12 miles from central London and 15 minutes by train from East Croydon Station. It offers 110 bedrooms, including family rooms, a stylish wedding venue for up to 130 guests, and five meeting rooms for up to 170 delegates. It provides great value, premium accommodation ideal for business travelers or families visiting nearby attractions like Chessington World of Adventures or Thorpe Park.

About us

LGH Hotels Management offers exciting careers in hospitality. With 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western, we are a leading hospitality employer. Join our team and help shape the future of the UK hospitality industry.