Hostel Coordinator - Lead a Compassionate Homelessness Support Team

Sanctuary Group; Ely; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

Annual leave purchase scheme

Company-funded training

Flexible working options

Inclusive culture

Retail discounts

Cycle to Work

Salary sacrifice arrangements

Job summary

Sanctuary Supported Living is recruiting a Specialist Project Worker to support people experiencing homelessness at Maple Court, Waterbeach, Cambridge. You will help participants maximise independence and contribute to a high-quality, intensive service with a focus on tenancy sustainment.

The role requires a NVQ3 in Health & Social Care (or willingness to work towards), a full driving license, and proven experience in housing-related support.

Qualifications

• Full drivers license required.
• NVQ3 in Health & Social Care, or willing to work towards.
• Proven experience of working with a similar customer group is essential.
• Previous housing related support is desirable.
• Sound knowledge of housing management including rents, tenancies and health and safety.
• Good understanding of occupancy agreements.
• The ability to work on your own initiative and to react effectively under pressure.

Responsibilities

• Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence.
• Ensuring the smooth running of the service, promoting the service effectively to others
• Working closely with staff and customers to deliver a high quality, intensive support service
• Managing a team of Project Workers
• Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
• Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans
• Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives
• Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks
• Completing and monitoring health and safety checks within the service

Skills

Full driving license

NVQ3 Health & Social Care

Experience with similar customer group

Housing-related support desirable

Housing management knowledge

Occupancy agreements understanding

Initiative under pressure

Education

NVQ3 Health & Social Care

Job description

Sanctuary Supported Living is recruiting a Specialist Project Worker to support people experiencing homelessness at Maple Court, Waterbeach, Cambridge. You will help participants maximise independence and contribute to a high-quality, intensive service with a focus on tenancy sustainment.

The role requires a NVQ3 in Health & Social Care (or willingness to work towards), a full driving license, and proven experience in housing-related support.