Hostel Coordinator – Lead Homeless Support Team

Sanctuary Group; Ely; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

33 days annual leave pro rata

Occupational sick pay

Contributory pension

Health and wellbeing support

Life insurance

Parental leave

Company-funded training

Flexible working

Inclusive culture

Job summary

Sanctuary Supported Living invites applications for a Specialist Project Worker (Hostel Co-ordinator role) at Maple Court, Waterbeach, Cambridge. You will lead a compassionate team supporting people experiencing homelessness, delivering high-quality, intensive support, managing staff rotas and ensuring tenancy sustainment.

We offer a generous rewards package, including extensive annual leave, sick pay, a contributory pension, training and flexible working options.

Qualifications

• Full Drivers License is required.
• NVQ3 in Health & Social Care, or be willing to work towards it.
• Proven experience of working with homelessness clients is essential.
• Housing-related support experience is desirable.
• Solid knowledge of housing management including rents, tenancies and health and safety.
• Good understanding of occupancy agreements.
• Ability to work on your own initiative and under pressure.

Responsibilities

• Provide support to encourage customers who have faced homelessness to maximise potential and independence.
• Ensure smooth operation of the service and promote it effectively.
• Work with staff and customers to deliver a high-quality, intensive support service.
• Manage a team of Project Workers.
• Recruit, develop and train staff within NVQ frameworks and run staff rotas.
• Oversee risk tools, assessments and personalised support plans.
• Liaise with staff to maintain tenancies and move-on objectives.
• Promote safe working practices through risk assessments.
• Complete and monitor health and safety checks within the service.

Skills

Full Drivers License

NVQ3 in Health & Social Care

Experience with homelessness clients

Housing management knowledge

Understanding occupancy agreements

Initiative and resilience

Education

NVQ3 in Health & Social Care

Job description

Sanctuary Supported Living invites applications for a Specialist Project Worker (Hostel Co-ordinator role) at Maple Court, Waterbeach, Cambridge. You will lead a compassionate team supporting people experiencing homelessness, delivering high-quality, intensive support, managing staff rotas and ensuring tenancy sustainment.

We offer a generous rewards package, including extensive annual leave, sick pay, a contributory pension, training and flexible working options.