Host

Roomzzz Ltd; Manchester; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible benefits

Free Uniform

Incentive Scheme

Pension Scheme

Fantastic Company Discounts

Progressive training plans

Job summary

Roomzzz Manchester Victoria is seeking a guest-focused Host to join our friendly team in Manchester. You will greet guests, be the point of contact for local recommendations, and enhance the customer journey from arrival to departure.

A 24-hour reception is provided, so the rota operates on 12-hour shifts around the clock, including weekends. Previous hotel experience is helpful but not mandatory; a great personality and welcoming smile are essential.

Qualifications

• Guest-oriented candidate with a welcoming smile and warm personality.
• Great personality is essential; previous hotel experience is helpful but not mandatory.
• Ability to assist guests and provide local recommendations to enhance their stay.

Responsibilities

• Greet guests and act as a point of contact for assistance and recommendations.
• Contribute to the guest journey from arrival to departure; support 24-hour reception operations.

Job description

We look after every guest as if they are a good friend

We take every opportunity to surprise with remarkable service

We believe that delivering quality means doing it right when no one is looking

We are proud of our brand, a growing group of Aparthotels, all located in prime cities near to the hustle and bustle of city life. Roomzzz Manchester Victoria boasts luxury accommodation located in the heart of Manchester. We are looking for a guest-orientated candidate to join our team.

Host

We are proud of our friendly, professional team members and we are looking for someone with a welcoming smile and a warm personality! You will enjoy greeting our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24 hour reception service to our guests so your rota will be on a rotation basis of 12 hour shifts around the clock. Similar experience in a hotel environment would be helpful but its not mandatory, however, a great personality is essential!

In addition to working within our team, you will receive some great benefits:

• A range of flexible benefits to help you in and out of work.
• Free Uniform.
• Incentive Scheme.
• Pension Scheme.
• Fantastic Company Discounts.
• Progressive training plans and communication structure.

This is a zero hour position! Please be aware the shift pattern is 07:00-19:00 and/or 19:00-07:00 on a monthly rota basis. Weekends will be included.