Room Attendant

Roomzzz; City of Edinburgh; On-site; GBP 12,398 - 15,153; Full time

Benefits offered by this job

Free Uniform

Bike to Work scheme

Fantastic Company discounts

Progressive training plans and comms

Job summary

Roomzzz Aparthotels Edinburgh is looking for a Room Attendant to join our luxury housekeeping team. You will help ensure guest rooms meet high cleanliness standards, coordinate with the Head Housekeeper, and support guest needs with a courteous, professional approach.

This zero-hour contract includes weekends and bank holidays, with hours dependent on hotel occupancy. Experience in hospitality is desirable but not essential. Benefits include flexible options and staff discounts.

Qualifications

• Experience in a hotel or similar position would be desirable but not essential.

Responsibilities

• Liaise with the Head Housekeeper to ensure all rooms are cleaned in conjunction with guest check in and departures.
• Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, clean to a high standard and perform other duties as advised by the Senior Housekeeping team.
• Deliver consistently high standards of cleanliness, looking after guests needs and maintaining a polite and courteous attitude.
• Replenish linen and guest supplies.
• Reporting any defects such as faults and any areas of concern to Management.

Skills

Detail-oriented

Customer service

Communication

Teamwork

Independent work

Job description

We look after every guest as if they are a good friend

We take every opportunity to surprise with remarkable service

We believe that delivering quality means doing it right when no one is looking

Roomzzz Aparthotels will offer visitors to Edinburgh a boutique city living experience in its debut Scottish location inside St James Quarter, opening soon! It will give tourists and business travellers alike the option of a short or long-stay in a luxury serviced apartment in a beautiful city centre location.

Complimented by breath-taking views of one of the UK’s most charming and historic cities, guests will be able to indulge in the premium services of the hotel while still enjoying all of the comforts of being at home.

Complete with 74 stunning apartments fitted with a variety of facilities, modern appliances and remote workspaces to suit the needs of any regular traveller, Roomzzz will have it covered!

We are recruiting a Room Attendant to join our amazing team at Roomzzz Edinburgh! This is a great opportunity to be part of a luxurious brand where our friendly Housekeeping team deliver an excellent guest experience! The start date for this role will be early April.

Duties:

• Liaise with the Head Housekeeper to ensure all rooms are cleaned in conjunction with guest check in and departures.
• Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, clean to a high standard and perform other duties as advised by the Senior Housekeeping team.
• Deliver consistently high standards of cleanliness, looking after guests needs and maintaining a polite and courteous attitude.
• Replenish linen and guest supplies.
• Reporting any defects such as faults and any areas of concern to Management.

Skills:

• Passion for cleanliness with a keen eye for detail and high standards.
• A desire to consistently deliver an excellent level of service and improve departmental performance.
• Focus on high standards of your own work and that of the team.
• Ability to work individually and as part of a team.
• Excellent customer service and communication skills.

In addition to working within our amazing team, you will receive some great benefits:

• A range of flexible benefits to help you in and out of work.
• Free Uniform.
• Bike to Work scheme.
• Fantastic Company discounts.
• Progressive training plans and communication structure.

Experience of working in a hotel or in a similar position would be desirable but not essential.

This role is a zero hour contract on a rota basis, which will include weekends and Bank Holidays. Hours are subject to hotel occupancy.