Guest Experience Host – 24/7 Front Desk & Perks

Roomzzz Ltd; Manchester; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible benefits

Free Uniform

Incentive Scheme

Pension Scheme

Fantastic Company Discounts

Progressive training plans

Job summary

Roomzzz Manchester Victoria is seeking a guest-focused Host to join our friendly team in Manchester. You will greet guests, be the point of contact for local recommendations, and enhance the customer journey from arrival to departure.

A 24-hour reception is provided, so the rota operates on 12-hour shifts around the clock, including weekends. Previous hotel experience is helpful but not mandatory; a great personality and welcoming smile are essential.

Qualifications

• Guest-oriented candidate with a welcoming smile and warm personality.
• Great personality is essential; previous hotel experience is helpful but not mandatory.
• Ability to assist guests and provide local recommendations to enhance their stay.

Responsibilities

• Greet guests and act as a point of contact for assistance and recommendations.
• Contribute to the guest journey from arrival to departure; support 24-hour reception operations.

Job description

Roomzzz Manchester Victoria is seeking a guest-focused Host to join our friendly team in Manchester. You will greet guests, be the point of contact for local recommendations, and enhance the customer journey from arrival to departure.

A 24-hour reception is provided, so the rota operates on 12-hour shifts around the clock, including weekends. Previous hotel experience is helpful but not mandatory; a great personality and welcoming smile are essential.