Night Guest Experience Host – York Aparthotel

Roomzzz Ltd; York and North Yorkshire; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible benefits

Free uniform

Fantastic company discounts

Bike to Work scheme

Progressive training plans

Job summary

Roomzzz York is seeking a friendly Host to welcome guests and guide them through their stay. You will be the first point of contact, ensuring a warm and professional service across the 24-hour reception.

Working on a rotation basis with 12-hour shifts (evenings and nights), you will help guests explore the local area and contribute to a smooth, memorable stay. Benefits include flexible benefits, free uniform, staff discounts, and bike-to-work options.

Qualifications

• Hospitality/front desk experience preferred.
• Must deliver friendly, professional service.
• Willingness to work a 12-hour rota.

Responsibilities

• Welcome guests with a warm, friendly approach.
• Act as point of contact for guests and provide local recommendations.
• Support the guest journey from arrival to departure.
• Operate within a 24-hour reception rota on 12-hour shifts.

Skills

Welcoming guests

Customer service

Communication

Team player

Job description

Roomzzz York is seeking a friendly Host to welcome guests and guide them through their stay. You will be the first point of contact, ensuring a warm and professional service across the 24-hour reception.

Working on a rotation basis with 12-hour shifts (evenings and nights), you will help guests explore the local area and contribute to a smooth, memorable stay. Benefits include flexible benefits, free uniform, staff discounts, and bike-to-work options.