Hospitality Training & Service Coach

Elite Hotels (Rotherwick) Ltd.; Hook; Hybrid; GBP 18,000 - 24,000; Part time

Job summary

Elite Hotels (Rotherwick) Ltd. is seeking a hands-on Learning and Development role across departments to deliver training and support new starters, ensuring our employees have the tools to succeed.

This hands-on, practical training position plays a key role in embedding Elite Hotels culture, service standards and behaviour expectations across the property. Through on-the-job, online and classroom training, working closely with the Human Resources Manager and Heads of Department across the

Qualifications

• Experience delivering training and coaching in a hospitality environment.
• Excellent verbal and written communication skills.
• Self-motivated with a customer-focused approach.

Responsibilities

• Deliver training across departments and support new starters.
• Embed Elite Hotels culture, service standards and behaviour expectations.
• Collaborate with Human Resources Manager and Heads of Department to translate programmes to on-the-floor performance.

Skills

Training experience

Hospitality

Communication

Coaching

Job description

Elite Hotels (Rotherwick) Ltd. is seeking a hands-on Learning and Development role across departments to deliver training and support new starters, ensuring our employees have the tools to succeed.

This hands-on, practical training position plays a key role in embedding Elite Hotels culture, service standards and behaviour expectations across the property. Through on-the-job, online and classroom training, working closely with the Human Resources Manager and Heads of Department across the