Part-Time Hospitality Training Specialist

Elite Hotels (Rotherwick) Ltd.; Colemans Hatch; On-site; GBP 22,000 - 32,000; Part time

Job summary

Elite Hotels (Rotherwick) Ltd. seeks a proactive Training Officer to embed the hotel’s culture, service standards and behavioural expectations across the property.

You will design, deliver and support a range of learning activities—from induction to statutory and compliance training and customer service—working closely with the HR Manager and department heads to translate programmes into on‑the‑floor performance and to mentor apprentices through their qualification pathway.

Qualifications

• Induction, statutory and compliance training experience.
• Customer service experience in hospitality.
• Mentoring apprentices and site learning activities.

Responsibilities

• Design, deliver and support learning activities across the hotel.
• Embed culture, service standards and behavioural expectations.
• Translate learning programmes to on‑the‑floor performance and support managers.

Skills

Training & coaching

Communication skills

Organised

Self-motivated

Customer focus

Time management

Flexible hours

Job description

Elite Hotels (Rotherwick) Ltd. seeks a proactive Training Officer to embed the hotel’s culture, service standards and behavioural expectations across the property.

You will design, deliver and support a range of learning activities—from induction to statutory and compliance training and customer service—working closely with the HR Manager and department heads to translate programmes into on‑the‑floor performance and to mentor apprentices through their qualification pathway.