Hospitality Supervisor | Lead Shifts & Elevate Service

Zizzi; Cardiff; Presencial; GBP 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hours

Earned wage access

Free meals on shift

Virtual GP

Employee discounts

Descripción de la vacante

Zizzi in Cardiff, United Kingdom, is looking for a Restaurant Supervisor or Shift Leader to join the management team. You’ll supervise service, run the restaurant during quieter shifts, and take ownership of front-of-house operations during busy periods.

You’ll lead from the front, coach the team, ensure exceptional hospitality, and uphold brand standards. The role offers flexible hours, progression to Assistant Manager, wage-advance option, free meals on shift, and other staff benefits.

Formación

• Experience in a fast-paced hospitality or retail environment.
• Confident, hands-on communicator with energy and leadership by example.
• Structured thinker who can organise a floor and adapt on busy shifts.
• Reliable and ready to guide the team during peak times, evenings and weekends.

Responsabilidades

• Run the restaurant during quieter periods, making sure everything runs smoothly and safely.
• Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless.
• Step in to resolve any guest issues on the floor with a feel-good solution.
• Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality.
• Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion.
• Keep our restaurants safe, clean, and welcoming for your team and guests.

Conocimientos

Leadership

Communication

Team coaching

Organisational skills

Descripción del empleo

Zizzi in Cardiff, United Kingdom, is looking for a Restaurant Supervisor or Shift Leader to join the management team. You’ll supervise service, run the restaurant during quieter shifts, and take ownership of front-of-house operations during busy periods.

You’ll lead from the front, coach the team, ensure exceptional hospitality, and uphold brand standards. The role offers flexible hours, progression to Assistant Manager, wage-advance option, free meals on shift, and other staff benefits.