Hospitality Shift Leader — Own Peak Service, Flexible Hours

Zizzi; Bath; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Flexible hours

Earned wage access

Free meals on shift

Staff discounts

Wellbeing support

Job summary

Zizzi in Bath is seeking a Restaurant Supervisor or Shift Leader to join our hands-on leadership team. You’ll oversee critical sections, lead the Front of House, and ensure smooth operations during peak shifts while guiding the team with energy and high standards.

This role offers flexible hours, progression routes to Assistant Manager, and benefits like staff meals, earning wage access, and wellbeing support.

Qualifications

• Experience in a fast-paced retail, hospitality, or leisure environment.
• Hands-on communicator with energy and a lead-by-example attitude.
• Reliable and able to guide the team during peak times, including evenings and weekends.
• Structured thinker who can organise a floor section, even when busy.

Responsibilities

• Run the restaurant during quieter periods, making sure everything runs smoothly and safely.
• Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless.
• Step in to resolve any guest issues on the floor with a feel-good solution.
• Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality.
• Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion.
• Keep our restaurants safe, clean, and welcoming for your team and guests.

Job description

Zizzi in Bath is seeking a Restaurant Supervisor or Shift Leader to join our hands-on leadership team. You’ll oversee critical sections, lead the Front of House, and ensure smooth operations during peak shifts while guiding the team with energy and high standards.

This role offers flexible hours, progression routes to Assistant Manager, and benefits like staff meals, earning wage access, and wellbeing support.