Hospitality Supervisor

Thomas Franks Ltd.; London; On-site; GBP 31,000 - 36,000; Full time

Job summary

Join a forward-thinking company as a Hospitality Supervisor in the heart of London. This role offers a vibrant work environment where you will oversee hospitality operations and ensure high standards of service. You will be part of a passionate team dedicated to providing exceptional experiences for clients and guests. With a commitment to personal growth and development, this is an exciting opportunity to advance your career in a dynamic catering business that values excellence and inclusivity.

Benefits

Discounts at Major Retailers

Free Meals on Duty

Volunteers Leave

Enhanced Maternity/Paternity Leave

Cycle to Work Scheme

Recommend a Friend Bonus

Training and Development

Apprenticeship Programs

Social Events

Employee Assistance

Qualifications

• Previous experience in a fast-paced catering environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Execute all hospitality service tasks efficiently.
• Oversee daily hospitality operations and ensure food standards.
• Support the team in serving clients and events.

Skills

Hospitality Experience

Team Player

Organizational Skills

Good Verbal and Written English Skills

Customer Service Experience

Job description

Contract: Full Time, Permanent
Salary: 31,200
Hours: 40 per week

A stunning B&I location in Central London for an international law firm, catering for approximately 250 people daily. We offer an extensive hot and cold breakfast and lunch, along with high-end hospitality and events. The role operates Monday to Friday.

We are seeking a Hospitality Supervisor to join our team at one of our prestigious London locations.

Ideal candidates will have previous experience working in a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy your work, working with a great team for a company passionate about food and providing excellent service to our customers.

Key responsibilities:

• Execute all hospitality service tasks
• Oversee daily hospitality operations
• Ensure adherence to food standards and control wastage
• Follow Food Hygiene, Health & Safety policies, and allergen procedures
• Support the team in serving clients and guests, replenishing stocks, supporting events, making hot drinks, and clearing down (Barista skills are a bonus)

Required skills:

• Experience in hospitality
• Team player
• Organized with attention to detail
• Good verbal and written English skills
• Experience in customer service or food preparation environments is preferred

Benefits include: discounts at major retailers, free meals on duty, volunteers leave, enhanced maternity/paternity/adoptive leave, cycle to work scheme, recommend a friend bonus, training and development, apprenticeship programs, social events, employee assistance, and career progression opportunities.

About us

Thomas Franks is a founder-led, fresh food catering business committed to excellence and personalized service. Our clients and staff are central to our success.

Applicants must have the right to work in the UK.

Diversity and Inclusion

We encourage applications from diverse backgrounds and aim to foster a culture of growth and inclusion, especially from underrepresented groups, believing that diversity leads to better results and a better working environment.