Hospitality Supervisor

Chartwells Independent; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in hospitality is seeking a Hospitality Supervisor in London. This role involves leading a team, ensuring excellent customer service, and maintaining high food safety standards. Ideal candidates will have supervisory experience in a food or hospitality environment and a proactive, positive attitude.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access and wider healthcare benefits

Exclusive travel discounts

Discounts on groceries

Cinema ticket discounts

Cash rewards for spending

Free wellness and exercise classes

Qualifications

• Experience in supervising teams in a similar food or hospitality setting.
• A confident communicator who connects well with colleagues and customers alike.
• Fully compliant with all hygiene, health and safety, and food handling standards.

Responsibilities

• Lead by example with top-tier customer service and a friendly, can-do attitude.
• Support and motivate a fantastic team, making every shift run like clockwork.
• Wow customers by going above and beyond their expectations.

Skills

Customer Service

Team Leadership

Sales Skills

Communication

Problem Solving

Job description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Join Our Team as a Hospitality Supervisor – Where Passion Meets Purpose!

Are you ready to take the lead in a fast-paced, customer-focused environment where every day is deliciously different? We're on the lookout for a HospitalitySupervisor who thrives in a buzzing atmosphere, loves working with people, and brings energy and passion to everything they do.

As a Hospitality Supervisor, you'll be right at the heart of our operation – inspiring your team, delighting customers, and helping us deliver unforgettable food experiences. Whether you're crafting the perfect coffee, managing a busy lunchtime rush, or ensuring every customer walks away smiling, you’ll play a vital role in our success story.

What You’ll Do:

• Lead by example with top-tier customer service and a friendly, can-do attitude.

• Support and motivate a fantastic team, making every shift run like clockwork.

• Wow customers by going above and beyond their expectations.

• Use your savvy sales skills to maximise every opportunity.

• Handle payments and operate tills with precision and efficiency.

• Stay ahead of the game by knowing your products inside and out.

• Maintain spotless counters and gleaming displays that show off our great food.

• Keep everything safe, clean, and compliant with food safety and hygiene standards.

• Be the go-to for health and safety awareness, ensuring your team works smart and safe.

What We’re Looking For:

• Experience in supervising teams in a similar food or hospitality setting.

• A confident communicator who connects well with colleagues and customers alike.

• A genuine team player with a proactive mindset and positive energy.

• Someone who takes pride in their appearance and is always ready to jump in and help.

• A self-starter who thrives under pressure and keeps cool in busy environments.

• Fully compliant with all hygiene, health and safety, and food handling standards.

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0705/97119001/52545059/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!