Hospitality Service Supervisor: Training & Events Lead

BaxterStorey; Greater London; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

28 days holiday

Birthday holiday

Maternity leave

Career leave

Wedding leave

Free meals

Pension & life

Perkbox discounts

Employee assistance

Cycle to work

Job summary

BaxterStorey in London (EC4A) is seeking a Hospitality Service Supervisor to lead a weekday team and ensure exceptional guest service. You will supervise catering staff, oversee food and beverage service, and manage event logistics on a permanent, full-time basis.

A strong background in hospitality, with the ability to train and motivate staff, is essential. This role emphasizes hands-on leadership, attention to detail, and delivering memorable experiences for clients.

Qualifications

• Previous hospitality experience required.
• Ability to supervise and train staff.
• Excellent organisational skills and attention to detail.

Responsibilities

• Recruit, train and supervise catering staff.
• Monitor food quality and service standards.
• Coordinate delivery, setup and breakdown of catering equipment.
• Foster strong customer relations and handle inquiries.

Skills

Hospitality exp

Team supervision

Customer service

Communication

Job description

BaxterStorey in London (EC4A) is seeking a Hospitality Service Supervisor to lead a weekday team and ensure exceptional guest service. You will supervise catering staff, oversee food and beverage service, and manage event logistics on a permanent, full-time basis.

A strong background in hospitality, with the ability to train and motivate staff, is essential. This role emphasizes hands-on leadership, attention to detail, and delivering memorable experiences for clients.