Catering Supervisor: Lead Service & Events Team

BaxterStorey; Enfield; On-site; GBP 20,000 - 33,000; Full time

Benefits offered by this job

28 Days holiday including bank public/

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 week’s enhanced maternity leave

Secondary career leave

Wedding/commitment day leave

Free meals on shift

Bespoke training and developmentOpport

Apprenticeships opportunities for all

Pension and life insurance

Discounts on Perkbox app

Job summary

BaxterStorey in Enfield, North London, is seeking a Catering Supervisor to lead on-site hospitality operations at one of our iconic venues. You will support the operations team, work with chefs and sales staff to deliver flawless service and exceptional food and drinks.

The role requires you to supervise a team, train staff, ensure standards, and maintain strong client relationships while upholding our service ethos and quality. 40 hours per week, 5 days, weekend shifts.

Qualifications

• Must have a good command of English language both written and verbally
• Must be computer literate
• Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Excellent product knowledge (food/beverage)
• Leads by example by always acting professional.
• Excellent communication skills
• Takes the initiative
• Excellent time management
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills

Responsibilities

• Play an integral role in the successful delivery of catering across the site
• To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required
• To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns
• To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed
• To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary
• To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager
• To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take
• Responsible in monitoring staff time sheets are filled correctly

Skills

English proficiency

Computer literacy

Excellent communication skills

Excellent customer care skills

Time management

Team player

Presentation skills

Initiative

Job description

BaxterStorey in Enfield, North London, is seeking a Catering Supervisor to lead on-site hospitality operations at one of our iconic venues. You will support the operations team, work with chefs and sales staff to deliver flawless service and exceptional food and drinks.

The role requires you to supervise a team, train staff, ensure standards, and maintain strong client relationships while upholding our service ethos and quality. 40 hours per week, 5 days, weekend shifts.