Hospitality Supervisor: Lead Service Excellence

BaxterStorey; Oxford; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

28 Days holiday

Birthday off

Maternity leave

Volunteer days

Company pension

Life insurance

Perkbox discounts

Wellbeing hub

Cycle to work

Training and development

Job summary

BaxterStorey is seeking a Hospitality Supervisor to oversee daily catering operations, ensuring outstanding food service, hygiene, and team performance. You will lead, train, and support staff, coordinating service delivery while maintaining safety compliance.

The role focuses on delivering exceptional experiences for our clients in a collaborative environment with a strong emphasis on development and inclusivity.

Qualifications

• Friendly, outgoing personality; a people person.
• Great work ethic and an even greater smile.
• Good listening & verbal communication skills.
• Customer focused with a passion for offering outstanding service.
• Perpetuates company philosophy and culture.
• Works according to the BaxterStorey core values.
• You thrive working within a collaborative and inclusive team environment.
• Good memory and attention to detail.
• Strong communication and interpersonal skills.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry.
• Some knowledge of food safety and sanitation practices.

Responsibilities

• Oversees daily catering operations and maintains high standards of service and hygiene.
• Leads and supports staff, coordinates service delivery, and ensures safety regulations.
• Ensures client satisfaction and smooth operation across shifts.

Skills

Friendly personality

Great work ethic

Good listening & communication

Customer service

Attention to detail

Team player

Job description

BaxterStorey is seeking a Hospitality Supervisor to oversee daily catering operations, ensuring outstanding food service, hygiene, and team performance. You will lead, train, and support staff, coordinating service delivery while maintaining safety compliance.

The role focuses on delivering exceptional experiences for our clients in a collaborative environment with a strong emphasis on development and inclusivity.