Hospitality Service Supervisor & Team Lead

SmartRecruiters, Inc.; Greater London; On-site; GBP 22,000 - 36,000; Full time

Benefits offered by this job

Maternity leave

Birthday leave

Wedding leave

Free meals

Pension plan

Life insurance

Perkbox discounts

Employee assistance

Cycle to work

Job summary

BaxterStorey is seeking a hands-on hospitality professional to lead catering teams and deliver exceptional guest experiences. You will supervise staff, ensure high standards of food quality and service, and coordinate equipment logistics across events.

Join a culture that values teamwork, development, and inclusion, with opportunities to grow while maintaining work-life balance and excellent customer care.

Qualifications

• Experience in the hospitality industry.
• Passion for food and customer service.
• Enjoy supervising and training a team.
• Strong delegation and organizational skills.
• Excellent verbal and written communication.

Responsibilities

• Supervise, train, and manage catering staff.
• Quality control of food, presentation and service standards.
• Coordinate delivery, setup and breakdown of catering equipment and supplies.
• Foster positive client relationships and handle dietary requests with professionalism.

Skills

Supervision

Training

Customer service

Communication

Job description

BaxterStorey is seeking a hands-on hospitality professional to lead catering teams and deliver exceptional guest experiences. You will supervise staff, ensure high standards of food quality and service, and coordinate equipment logistics across events.

Join a culture that values teamwork, development, and inclusion, with opportunities to grow while maintaining work-life balance and excellent customer care.