Hospitality Sales Executive

ENGINEERINGUK; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading sports organization in London is seeking a Hospitality Sales Executive to maximize revenue across its prestigious offerings. This role requires a proven sales background, excellent communication skills, and ambition to exceed sales targets. Responsibilities include fostering relationships with clients and ensuring exceptional service. Benefits include competitive salary, hybrid working model, and various employee perks. Join a dynamic team to make your mark in the hospitality sector of the sports industry.

Benefits

Event day tickets at Wembley Stadium

Free nutritious lunches

Private medical cover

Contributory pension scheme

Additional leave days

Hybrid working model

Qualifications

• Proven experience in a sales environment.
• Ambitious and driven to exceed sales targets.
• Excellent communication and influencing skills.
• Resilient and tenacious in a fast-paced environment.
• Commitment to building an inclusive culture.

Responsibilities

• Deliver against challenging sales targets.
• Identify new business opportunities.
• Ensure excellent customer service.
• Maintain key relationships and CRM records.
• Participate in sales meetings and team collaboration.

Skills

Sales experience

Communication skills

Networking skills

Numeracy

Teamwork

Education

Relevant university degree

Tools

Microsoft 365

Job description

Are you a driven sales professional with a passion for building lasting relationships? The FA is seeking a dynamic Hospitality Sales Executive to join our prestigious Experiences By Wembley Hospitality team. In this role, you'll be responsible for maximising revenue across all Experiences By Wembley products by cultivating strong connections with current and prospective members. You'll play a key part in identifying new business opportunities and delivering exceptional service to our valued clientele. We're seeking candidates with a strong desire to develop their career in the industry, with comprehensive mentorship provided.

What will you be doing?

• Responsible for delivering against challenging sales targets to grow revenue for the business by selling a premium range of Experiences By Wembley products to corporate and individual clients.
• Identify new business opportunities through all routes to market and proactively follow and close leads to generate sales.
• Ensure existing and potential Experiences By Wembley members receive a consistently excellent level of customer service in all interactions.
• Develop and maintain key relationships and keep accurate records of customer interactions and relevant information using the CRM system, ensuring compliance with GDPR at all times.
• Understand all Experiences By Wembley products and intuitively know how to position them accurately depending on the customer profile.
• Able to use and interrogate data to assist in the decision‑making process, ensuring sound judgment is exercised at all times.
• Actively participate and collaborate with colleagues in weekly sales meetings to identify areas for improvement and create knowledge‑sharing opportunities.
• Attend event day and Connections events and other sales‑related networking opportunities as and when required.
• Work collaboratively with colleagues in the Experiences By Wembley team, along with internal colleagues and stakeholders, with a common aim to provide the best possible experience for Experiences By Wembley customers.
• Execute additional tasks as required to meet The FA Group's changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety, and well‑being can be maintained.

What are we looking for?

Essential for the role:

• Proven experience and success in a sales environment.
• Ambitious and driven to exceed sales targets and deliver performance beyond targets.
• Excellent communication, networking and influencing skills with a clear, purposeful, and professional approach.
• Resilient and tenacious with the ability to work well in a fast‑paced sales environment.
• Excellent time management, organisational and follow‑up skills.
• High level of numeracy.
• Willingness to work as part of a team.
• Committed to actively contributing and building an inclusive culture in your role and day‑to‑day behaviours.

Beneficial to have:

• Relevant university degree.
• Face‑to‑face and phone sales experience.
• Experience in sports, events or corporate hospitality sales environments.
• Skilled in Microsoft 365 software, including Excel, Word, PowerPoint and Outlook.

The successful applicant will be required to be on‑site at Wembley Stadium a minimum of 3‑4 days per week, as well as event days.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world‑class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high‑performing England teams and leaders.

We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well‑being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full‑time, permanent contract).
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.