Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Worcester; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Assistant General Manager to lead their dynamic restaurant team. This role is pivotal in driving performance and ensuring exceptional service in a fast-paced environment. With a commitment to personal and professional growth, the company offers a comprehensive training program and a supportive work culture. Enjoy a competitive salary, bonus opportunities, and various perks including a food allowance and wellness support. If you thrive in hospitality and are ready to make a positive impact, this is the perfect opportunity for you.

Benefits

£3000 bonus opportunity

Average of £140 tips per week

Access to Wagestream

Free Wagamama food allowance

Discounts at Wagamama and other brands

Internal progression opportunities

Wellness support

Family-friendly policies

Financial wellbeing support

Qualifications

• Proven experience in hospitality management and leading teams.
• Strong communication and financial management skills.

Responsibilities

• Support the General Manager in restaurant operations and team leadership.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Leadership

Communication Skills

Financial Acumen

Problem-Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Worcester

Client: Wagamama

Location: Worcester, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values, inspire and motivate your team to provide exceptional service, and strive to exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training programme, free Wagamama food allowance on every shift, discounts at Wagamama and other brands, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What we look for:

An experienced hospitality manager capable of leading a restaurant team positively, driving performance in a fast-paced environment, with strong communication skills, financial acumen, leadership qualities, and problem-solving abilities.

The Wagamama way:

Our philosophy, Kaizen, meaning ‘good change,’ shapes everything we do. We value personality over perfection, celebrate differences, and foster a safe, supportive environment where everyone can be themselves and have real conversations.

Join us and be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams; actual tips vary by restaurant and are at guests' discretion. Tips are not considered wages and are not guaranteed.