Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Swindon; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking restaurant chain as an Assistant General Manager in Swindon, where your leadership will inspire a team dedicated to exceptional service and culinary excellence. This role offers a dynamic environment that values personal growth and community impact, allowing you to make meaningful contributions to both the team and the guests. With a competitive salary, bonus opportunities, and a supportive culture, this position is perfect for those passionate about hospitality and looking to drive positive change. Become part of a team that celebrates diversity and encourages authenticity in every aspect of the dining experience.

Benefits

£3000 bonus opportunity

Average £140 tips per week

Access to Wagestream

Free food allowance on shifts

Discounts at Wagamama and other brands

Internal progression opportunities

Wellness programs

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a team.
• Strong communicator ensuring team support and development.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Team Leadership

Communication Skills

Financial Performance Understanding

Problem Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Swindon, Wiltshire

Client: wagamama

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, we celebrate Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream, a dedicated 6-week training program, free food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What we look for:

• Experienced hospitality manager capable of leading a team with positive behavior and driving performance in a fast-paced environment.
• Strong communicator who engages in meaningful conversations, ensuring team support and development.
• Understanding of restaurant financial performance and opportunity identification.
• Ability to manage restaurant and labor budgets.
• Passionate leader experienced in team performance and development.
• Inspiring and engaging leadership style that fosters growth and nourishment.
• Problem solver capable of quick decision-making.

The Wagamama way:

Our philosophy, Kaizen, meaning 'good change', influences everything we do—our food, our thinking, our work. We are committed to championing change in our communities and the planet.

Celebrating difference and personality over perfection, we create safe spaces for open conversations and trust. We ask you to bring your authentic self—be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams, with averages based on management positions across UK restaurants. Tips vary by restaurant and are at guests' discretion, not guaranteed or considered wages.