Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager to join their vibrant team in Wolverhampton. This role is essential for leading the restaurant's operations, embodying core values, and driving exceptional service in a fast-paced environment. With a focus on team performance, communication, and financial management, you will play a key role in fostering a supportive and engaging atmosphere. Enjoy a competitive salary, bonus opportunities, and a range of benefits, including free meals and internal progression. If you have a passion for hospitality and a drive for positive change, this is the perfect opportunity for you.

Benefits

£3000 bonus opportunity

Free food allowance on every shift

Discounts at Wagamama and other brands

Wellness programs

Family-friendly policies

Financial wellbeing support

Access to Wagestream

Qualifications

• Experienced hospitality manager capable of leading a team with positive behavior.
• Strong communicator who engages in meaningful conversations.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Team Leadership

Communication Skills

Financial Management

Problem Solving

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), Wolverhampton

Client:

Wagamama

Location:

Wolverhampton

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on every shift, discounts at Wagamama and other brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.

What We Look For:

• Experienced hospitality manager capable of leading a team with positive behavior and driving performance in a fast-paced environment.
• Strong communicator who engages in meaningful conversations, ensuring team support and development.
• Understanding of restaurant financial performance and ability to manage budgets.
• Passionate leader experienced in team performance and development.
• Inspiring and engaging leadership style that fosters growth and nourishment.
• Problem solver able to think quickly and make decisions on the spot.

The Wagamama Way:

Our philosophy, Kaizen, meaning ‘good change’, drives us to continually improve in all aspects—food, thinking, working, and community impact. We celebrate differences, value personality over perfection, and foster a supportive environment built on trust and open communication. We invite you to bring your unique self to Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages and are left at guest discretion.