Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Shrewsbury; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a passionate Assistant General Manager to join their vibrant team in Shrewsbury. This role is pivotal in leading the restaurant's operations, supporting the General Manager, and fostering a culture of excellence and teamwork. With a focus on continuous improvement and a commitment to exceptional service, you'll be part of a dynamic environment that values individuality and personal growth. If you thrive in fast-paced settings and are eager to make a positive impact, this opportunity is perfect for you.

Benefits

£3000 bonus opportunity

Average £140 tips per week

Access to Wagestream

Dedicated 6-week training program

Free food allowance

Discounts

Progression opportunities

Wellness support

Family-friendly policies

Financial wellbeing support

Qualifications

• Experience leading a restaurant team in a fast-paced environment.
• Strong communication skills for supportive conversations.

Responsibilities

• Support the General Manager in leading the restaurant team.
• Inspire and motivate the team to provide exceptional service.

Skills

Leadership

Communication Skills

Problem-Solving

Budget Management

Team Development

Job description

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Hospitality Operations Manager (Hiring Immediately), Shrewsbury

Client: Wagamama

Location: Shrewsbury, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role |

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include a competitive salary, £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream, a dedicated 6-week training program, free food allowance, discounts, progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What we look for |

• Experience leading a restaurant team with positive behavior and performance in a fast-paced environment.
• Strong communication skills, with the ability to have considerate and supportive conversations.
• Understanding of restaurant financial performance and opportunity identification.
• Ability to manage budgets and team development.
• Leadership qualities that inspire and engage teams to flourish.
• Problem-solving skills and quick decision-making abilities.

The Wagamama way |

Our philosophy, Kaizen, meaning ‘good change,’ influences everything we do. We focus on continuous improvement in our food, work, and community impact. We celebrate difference, personality, and individuality, fostering trust, support, and open conversation. We invite you to be yourself and bring your unique qualities to Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are fully allocated to our teams. Actual tips vary by restaurant and are discretionary. Tips are not considered wages and are not guaranteed.