Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a vibrant and dynamic restaurant as an Assistant General Manager, where you will play a pivotal role in leading a passionate team dedicated to providing exceptional dining experiences. This exciting position offers the opportunity to inspire and motivate your team while driving performance in a fast-paced environment. With a focus on personal growth and development, you will enjoy a range of benefits, including a competitive salary, bonus opportunities, and wellness support. If you are a forward-thinking leader with a passion for hospitality, this role is perfect for you!

Benefits

£3000 bonus opportunity

Average £140 tips per week

Free Wagamama food allowance

Discounts at Wagamama and other brands

Dedicated 6-week training program

Wellness support

Family-friendly policies

Financial wellbeing support

Qualifications

• Proven experience in hospitality management and team leadership.
• Strong communication skills and ability to engage with team members.

Responsibilities

• Lead the restaurant team and support the General Manager.
• Drive performance in a fast-paced environment and ensure exceptional service.

Skills

Hospitality Management

Team Leadership

Financial Performance Analysis

Communication Skills

Problem Solving

Job description

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Hospitality Operations Manager (Hiring Immediately), Leicester

Client: Wagamama

Location: Leicester

Job Category: Other

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EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our core values and leadership behaviors, inspiring and motivating your team to deliver exceptional service and exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What we look for:

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and actions, driving performance in a fast-paced environment.
• A strong communicator who engages in genuine conversations, ensuring your team feels heard and supported.
• Experience in understanding restaurant financial performance and identifying opportunities.
• Ability to manage restaurant and labor budgets.
• A passionate leader experienced in team performance and development.
• An inspiring individual who motivates their team to flourish.
• A forward-thinking problem solver who can make quick decisions.

The Wagamama way:

Kaizen, meaning ‘good change’, is our core philosophy. It shapes our dishes, our thinking, and our work, emphasizing freshness and a commitment to positive change in our communities and the planet.

For over three decades, we’ve celebrated difference, valuing personality over perfection, welcoming everyone’s unique story. We promise to support each other, build trust, and create safe spaces for honest conversations.

All we ask is for you to bring your authentic self to Wagamama.

Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% distributed to our teams. The average tips are based on front of house management positions across UK restaurants from 29/05/23 to 02/07/23. Tips vary by restaurant and are at guests’ discretion. They are not considered wages nor guaranteed by the company.