Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Chester; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is on the lookout for an Assistant General Manager to lead a vibrant restaurant team. This role is perfect for someone passionate about food and people, ready to inspire others while ensuring exceptional service. With a commitment to continuous improvement, the company offers a supportive environment that values personality and fosters open communication. The position promises not just a competitive salary but also a bonus opportunity, tips, and numerous benefits, making it a fantastic opportunity for growth and development in the hospitality field.

Benefits

£3000 bonus opportunity

Average £140 tips per week

Access to Wagestream

Free food allowance on shifts

Discounts at Wagamama and other TRG brands

Internal progression opportunities

Wellness support

Family-friendly policies

Financial wellbeing support

Qualifications

• Proven experience as a hospitality manager in a fast-paced environment.
• Ability to lead and inspire a team while managing budgets.

Responsibilities

• Support the General Manager in leading the restaurant operations.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Leadership Skills

Financial Performance Analysis

Communication Skills

Problem Solving

Education

Experience in Hospitality Management

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), Chester

Client: wagamama

Location: Chester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, we celebrate Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service, always striving to exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits include a competitive salary, £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream for up to 30% of earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other TRG brands, internal progression opportunities towards becoming a General Manager, wellness support, family-friendly policies, and financial wellbeing support.

What we look for:

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and performance in a fast-paced environment.
• Strong communication skills with the ability to have meaningful conversations and support your team.
• Experience understanding and analyzing restaurant financial performance and managing budgets.
• Leadership skills to develop and performance-manage your team.
• A proactive problem solver who can think quickly and make decisions.

The Wagamama way:

Our philosophy of kaizen — continuous improvement — influences everything we do, from food to work practices, with a focus on freshness and sustainability. We celebrate differences, value personality over perfection, and foster trust and open communication, creating safe spaces for everyone.

Join us and dish up what makes you different. Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages and are at guests' discretion.