Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Nottingham; On-site; GBP 30,000 - 42,000; Full time

Job summary

An established industry player in the hospitality sector is on the lookout for a dynamic Hospitality Operations Manager to join their vibrant team in Nottingham. This role involves supporting the General Manager, inspiring team members, and fostering exceptional service in a fast-paced environment. With a commitment to continuous improvement and community impact, the company offers a competitive salary, bonus opportunities, and various employee benefits including wellness programs and internal progression paths. If you're passionate about hospitality and team development, this is the perfect opportunity to elevate your career.

Benefits

£3,000 bonus opportunity

Access to earnings before payday

Free food allowance on shifts

50% discount at Wagamama

Wellness programs

Family-friendly policies

Financial wellbeing support

Qualifications

• Experienced hospitality manager with leadership skills in fast-paced environments.
• Strong communicator who values team support and development.

Responsibilities

• Support the General Manager in leading the restaurant in the Wagamama way.
• Inspire and motivate team members to deliver exceptional service.

Skills

Leadership Skills

Communication

Financial Acumen

Problem Solving

Job description

Hospitality Operations Manager (Hiring Immediately), Nottingham

Client: Wagamama

Location: Nottingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Wagamama, an eating house for the soul inspired by Japanese ramen bars since 1992, is seeking an Assistant General Manager to join our team. With over 160 UK restaurants, our purpose is to nourish the world from bowl to soul, celebrating Asian food and fostering a vibrant community.

Role Overview:

• Support the General Manager in leading the restaurant in the Wagamama way.
• Inspire and motivate team members to deliver exceptional service.
• Embodies our values and leadership behaviors.

Benefits:

• Competitive salary plus a £3,000 bonus opportunity per year and an average of £140 in tips per week.
• Access up to 30% of earnings before payday with Wagestream.
• Dedicated 6-week training program.
• Free Wagamama food allowance (£14-£25) on every shift.
• 50% discount at Wagamama and 30% at other TRG brands for friends and family.
• Internal progression opportunities towards general management roles.
• Wellness programs including counseling, cycle-to-work scheme, and discounted gym memberships.
• Family-friendly policies with paid leave for expectant or adopting parents.
• Financial wellbeing support, including salary-repaid loans.

Candidate Profile:

• Experienced hospitality manager with leadership skills in fast-paced, complex environments.
• Strong communicator who values team support and development.
• Financial acumen in managing restaurant and labor budgets.
• Passionate about team performance, engagement, and career growth.
• Problem solver with quick decision-making skills.

Our Philosophy - The Wagamama Way

Centered around 'Kaizen'—the philosophy of continuous improvement—our approach emphasizes innovation, community impact, and celebrating individuality. We foster a culture of trust, support, and open dialogue, welcoming everyone to bring their authentic selves to the table.

We are proud to be part of the Disability Confident scheme. Tips are fully received by our teams and vary by restaurant.