Hospitality Leader: Restaurant & Guest Experience Manager

RAD Hotel Group; Ayr; In loco; GBP 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Paid overtime

Staff uniform provided

Staff meal on duty

Discount across RAD Hotel Group venues

Ongoing training and career progress

Birthday incentive

Length of service incentive

Descrizione del lavoro

RAD Hotel Group is seeking a dynamic Restaurant Manager for Brig o' Doon House Hotel. You will lead Tales Restaurant, manage front-of-house teams, and ensure exceptional guest experiences in a historic setting with views of the River Doon.

This full-time role offers weekly pay, tips, staff meals, and opportunities for career progression within RAD Hotel Group's award-winning venues. Experience in a fast-paced hospitality environment is valued.

Competenze

• Minimum 1 year experience as Restaurant Manager or Assistant Manager in a quality venue.
• Experience in a fast-paced restaurant or hotel environment beneficial.
• Strong leadership, communication, and organisational skills.
• Passion for hospitality and guest satisfaction.
• Positive, proactive, team-focused, and professional.

Mansioni

• Lead, train, and motivate the front-of-house team.
• Manage daily restaurant operations, reservations, and table flow.
• Recruit, schedule, and develop team members.
• Monitor financial performance, including labour costs, sales, and stock control.
• Drive revenue through upselling and excellent guest engagement.
• Collaborate with kitchen and events teams for smooth service.
• Maintain quality, cleanliness, and brand standards.
• Handle guest feedback professionally.
• Ensure compliance with health, safety, and licensing regulations.

Conoscenze

Leadership

Communication

Organisational skills

Guest service

Descrizione del lavoro

RAD Hotel Group is seeking a dynamic Restaurant Manager for Brig o' Doon House Hotel. You will lead Tales Restaurant, manage front-of-house teams, and ensure exceptional guest experiences in a historic setting with views of the River Doon.

This full-time role offers weekly pay, tips, staff meals, and opportunities for career progression within RAD Hotel Group's award-winning venues. Experience in a fast-paced hospitality environment is valued.