Hospitality GM: Lead Team, Delight Guests, Drive Growth

Lifeboat Inn, St Ives; Costessey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A traditional inn in St Ives is seeking an experienced leader to head their team and ensure outstanding customer experiences. You will inspire passion within your team while managing all aspects of performance and finance. The ideal candidate will be excellent in communication and thrive under pressure. The role offers bonuses, a pension scheme, and discounts on food and accommodation. Join a company that values diversity and encourages career progression.

Benefits

Bonus Scheme

Company Pension

30% off food and drink

50% off overnight stays

Cycle to work scheme

Learning and development opportunities

Career progression

Paid time off to volunteer for charity

Meal provided for shifts over 6 hours

Qualifications

• Experienced in a leadership role with strong communication skills.
• Ability to inspire team members and manage performance.
• Versatile in handling finance and administrative processes.

Responsibilities

• Lead a team to deliver excellent customer experiences.
• Establish strong relationships with stakeholders and customers.
• Monitor team performance and provide feedback.

Skills

Leadership

Communication

Team Management

Performance Monitoring

Customer Feedback Management

Job description

A traditional inn in St Ives is seeking an experienced leader to head their team and ensure outstanding customer experiences. You will inspire passion within your team while managing all aspects of performance and finance. The ideal candidate will be excellent in communication and thrive under pressure. The role offers bonuses, a pension scheme, and discounts on food and accommodation. Join a company that values diversity and encourages career progression.