Hospitality Assistant

BaxterStorey; London; On-site; Full time

Job summary

Join a forward-thinking company that values genuine hospitality and impeccable service! As a Hospitality Assistant, you will play a crucial role in creating memorable experiences for guests. This position involves serving food and beverages, providing excellent customer service, and maintaining high cleanliness standards. You’ll work alongside a collaborative team, ensuring that every guest feels valued and satisfied. With a commitment to inclusivity and personal development, this innovative firm offers a supportive environment where you can thrive. If you have a passion for food and a desire to learn, we want to hear from you!

Benefits

28 Days holiday including bank holidays

Birthday off

Enhanced maternity leave

Free meals on shift

Bespoke training and development

Pension and life insurance

Discounts on HAPI app

Cycle to work scheme

Employee assistance programme

Wedding/commitment day leave

Qualifications

• Passion for food and customer service is essential.
• Ability to work collaboratively in a team environment.

Responsibilities

• Serve food and beverages to guests in a friendly manner.
• Ensure cleanliness and hygiene standards in dining areas.

Skills

Customer Service

Teamwork

Food Safety Knowledge

Adaptability

Education

Experience in Food Service

Job description

Salary: £15.80 p/h overtime paid at 1.25

Fixed Term Contract

Shifts: Monday to Friday no weekends

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn.

Job Description

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

Company Description

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE - We are upbeat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees.