Hospitality Assistant

TN United Kingdom; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player seeks a Hospitality Assistant to join their team at the Mile End Campus. This role focuses on delivering exceptional customer service while maintaining a welcoming front-of-house environment. Responsibilities include assisting with food and beverage service for various events and ensuring a clean and safe environment. The ideal candidate will have a background in hospitality, strong people skills, and the ability to work flexibly, including evenings and weekends. This position offers a competitive salary, generous leave, and access to a range of family-friendly benefits.

Benefits

Generous Pension Scheme

30 Days Leave Per Annum

Free On-Site Lunch

Hot Drinks

Flexible Working Arrangements

On-Site Nursery

Qualifications

• Previous experience in the hospitality industry is preferred.
• Clear understanding of food safety regulations and practices.

Responsibilities

• Provide excellent customer service by welcoming and serving guests.
• Assist with servicing food and beverages for events.

Skills

Customer Service

Food Safety Regulations

Problem Solving

Flexibility

People Skills

Job description

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Hospitality Assistant, London Borough of Tower Hamlets

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Client:

Queen Mary University of London

Location:

London Borough of Tower Hamlets, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b33a3d673610

Job Views:

14

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

About the Role

You will be based in our Mile End Campus and will provide excellent customer service by welcoming, helping and serving guests and ensuring the front-of-house environment is always well kept as well as to assist with servicing of food and beverages for all our events and outlets in our campuses.Please note that this position will require the driving of our Hospitality vehicles, may require standing for long periods of time, and the ability to lift heavy objects. Additionally, availability to work evenings, some weekends, and bank holidays is necessary.

We offer a competitive salary access to a generous pension scheme,level 2 training in Food Hygiene,30 days’ leave per annum (pro-rata for part-time/fixed term). In addition, we offer a range of work life balance and family friendly,free on-site lunch and hot drinks,inclusive employment policies, and campus facilities including an on-site nursery at the Mile End campus.

About You

• Previous experience in the hospitality industry is preferred.
• Clear understanding of food safety regulations and practices.
• You will be professional, motivated and customer focused. You will be working within a busy environment supporting our Hospitality and Retail departments.
• Exceptional people skills, both customers facing and with other members of the team.
• An ability to work calmly under pressure and solve problems quickly and efficiently.
• Will need to have a clean driving license.
• You will need to be flexible and available to work weekends and evenings depending on business requirements.

About the Directorate

The Directorate is one of the largest departments within Queen Mary, University of London and is committed to supporting and promoting student wellbeing at the College, and providing the highest standards of estates and facilities across the university, preparing and helping to sustain the University’s working and learning environmental for students, staff, stakeholders, and guests by ensuring safe environments, security and cleanliness.

Details about the Estates and Facilities Directorate can be found at

About Queen Mary

At Queen Mary University of London, we believe thata diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professionaldevelopment opportunities. In addition, weoffer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment toour diverse and inclusive community is embedded in our appointments processes.Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.