Hospitality Assistant

Compass Group PLC; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering and hospitality firm in Greater London is seeking a Hospitality Assistant on a permanent casual basis. This role is focused on delivering exceptional customer service and contributing to a team-oriented environment. The ideal candidate will possess strong communication skills and a passion for service. You will ensure compliance with health and safety standards while representing the company positively. Competitive pay at £13 per hour, with various training and development opportunities offered.

Benefits

Great operational training and development

Life assurance scheme

Employee Assistance Programme

Holiday purchase scheme

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Ability to take initiative and make decisions that benefit customers.
• Excellent communication skills and a desire to succeed.

Responsibilities

• Greet and look after guests to ensure they leave delighted.
• Serve customers with a seamless personalized experience.
• Ensure compliance with Food Handling & Hygiene standards.

Skills

Outstanding service delivery

Team player

Communication skills

Ability to work under pressure

Job description

Hospitality Assistant

Location: Richmond, England

Company: COMPASS Group

Work Type: Permanent casual basis, contracted to 0 hours per week

Salary: £13 per hour

Industry: Catering & Hospitality

Role summary: As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Overview

We’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You’ll join a team that takes real pride in what they do – pride in our food, pride in our brand, but most of all pride in our people.

Benefits and development opportunities

• Great operational training and development
• Life assurance scheme
• Personal development and training opportunities – we are passionate about our growing team
• A great wellbeing strategy, including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Your key responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Diversity and inclusion

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Application details

Reference: com/1112/47620003/52780833/BU

Date indicated: 2026-01-11T00:00:00Z, Reference 1368325